Act Premium Cloud - Affordable Cloud CRM | Features and Pricing
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Act! Premium Cloud an Affordable Cloud CRM | Pricing

Act! Premium Cloud – an Act! Software Cloud CRM Solution

Act! Premium Cloud Pricing and Product Details

 

Customer Relationship Management made easy.
Act! Premium Cloud has the tools needed to market like a pro, turn leads into sales, and win raving fans for life.

Act! Premium Cloud is an all-in-one sales and marketing platform that provides small and mid-sized companies with the vital tools they need to run and grow their businesses.

 

Act! Premium CRM Major Features

Act! Premium Cloud CRM Software

Get organized—and get busy with Act! Premium Cloud

 

A place for everything and everything in its place.

Many people track emails in one system, sales deals in another and the list of programs can go on.  Now you have a place for everything related to your business. Your customer details, emails, notes, attachments, campaign results, and even industry-specific data are all organized and easily searchable.

 

Need the details from the office or on the road?

With internet access have instant online access to your Act! data. In addition to Act! Premium Cloud you’re covered with the included Act Companion Mobile App.

<- TRY IT NOW is a 14 day trial of Act! Premium Cloud.  No download or credit card required.

When CRM meets powerful Email Marketing, staying in front of your customers and prospects is easy! Act! CRM provides a great toolset to run and grow your business. The Act! Premium Cloud subscription products includes both CRM and Email Marketing at a great price!

 

Act! Premium Cloud Subscription Plans Include:

Cloud Only
  • Act! Premium Cloud

  • $30US
  •  $30 Month/User ($360 billed annually)

     

    SUBSCRIPTION INCLUDES:

    • Full-Featured Cloud CRM
    • Basic Marketing Automation
    • API Connect Link
    • Companion Mobile App
    • 6GB Cloud Storage
    • Nightly Backups
    • Automatic Updates
    • Standard Support

Cloud with Desktop Sync
  • Act! Premium Cloud w/Sync

  • $40US
  • $40 Month/User ($480 billed annually)

     

    SUBSCRIPTION INCLUDES:

    • Full-Featured Cloud CRM
    • Desktop Syncing
    • Basic Marketing Automation
    • API Connect Link
    • Companion Mobile App
    • 6GB Cloud Storage
    • Nightly Backups (Cloud)
    • Standard Support

ACT! PREMIUM CLOUD FEATURE COMPARISON CHART

CRM FEATURES

CRM FEATURES

CRM Features

Act! Premium

RELATIONSHIP & ACTIVITY MANAGEMENT

Customer Management

Y

Task & Activity Management

Y

Calendar

Y

Notes & History

Y

Companies

Y

Relationship Timeline

Y

Secondary Contacts

Y

In-Context Maps & Web Info

Y

Notifications & Alerts

Y

Act! Companion Mobile App

Y

Welcome Page - Custom User Dashboard

Y

Mail Merge

Y

GROUPS & SEARCH

Search & Lookups

Y

Groups & Filters

Y

Dynamic Groups

Y

Advanced Queries

Y

OPPORTUNITY & PIPELINE MANAGEMENT

Opportunity Management

Y

Sales Process Management

Y

Products & Pricing

Y

Sales Pipeline Management View

Y

Sales KPIs - Standard & Custom

Y

Sales Opportunity Kanban Board

Y

REPORTING & ANALYTICS

Reporting

Y

Act! Insight -Dashboards & Analytics

Y

INTEGRATIONS

Office - Export to Excel/Word

Y

Outlook - Contacts/Calendar/Email

Y

Google - Contacts/Calendar/Email

Y

Act! Connect - Integration with Popular Apps

Y

ADMINISTRATION & CUSTOMIZATIONS

Preferences

Y

User Management

Y

Team Management

Y

Layout Designer

Y

Custom Fields

Y

Custom Tables (billed annually)

$10/user/mo

PLATFORM & TECHNOLOGY

Data Import

Y

API

Y

Secure AWS Hosting

Cloud Only

Automatic Upgrades

Cloud Only

Nightly Backups

Cloud Only

Desktop Sync

$10/user/mo (Cloud Only)

Cloud Storage

6Gb (Cloud Only)

Additional Cloud storage per 4Gb

$5/mo (Cloud Only)

MARKETING FEATURES

MARKETING FEATURES

Act! Premium Marketing Features

Act! Premium

BASIC MARKETING AUTOMATION (Included in an Act! Premium Subscription)

Email Sends Per Month

2,500

Email Marketing

Y

170+ Responsive Templates

Y

Interactive Template Editor

Y

Email Tracking & Metrics

Y

Drip Marketing (1)

Limited

Visual Workflow Designer (1)

Limited

Campaign Calendar

Y

Deliverability & Compliance Tools

Y

Per Additional 2500 Email Sends/mo (2)

$15/mo

Additional Domain (per Domain)

$50/mo

SELECT MARKETING AUTOMATION

$79/account/mo

All Basic Features

Y

Email Sends Per Month

25,000

Turnkey Campaigns

Y

HTML Email Editor

Y

Social Sharing

Y

Landing Pages

Y

Surveys

Y

Drip Marketing

Y

Visual Workflow Designer

Y

Team Management

Y

COMPLETE MARKETING AUTOMATION

$199/account/mo

All Select Features

Y

Email Sends Per Month

50,000

Marketing Automation to CRM Workflow

Y

Response-driven Nurture Marketing

Y

Asset Tracking

Y

Advanced Lead Capture

Y

Lead Management & Scoring

Y

Event Marketing

Y

Website Activity Tracking

Y

ADVANCED MARKETING AUTOMATION

$399/account/mo

All Complete Features

Y

Email Sends Per Month

100,000

Progresssive Profiling

Y

A/B Testing

Y

*NOTES

(1) Basic tier limited to emails as only available activity type.

(2) Basic tier limited to 10,000 email sends per month (Included + Paid).

The Act! Marketing Automation subscription fee shown above is per account, billed annually. There is no per user fee for this service.

Select Plan is $79/mo billed annually $948/year per Account

Complete Plan is $199/mo billed annually $2,388/year per Account

Advanced Plan is $399/mo billed annually $4,788/year per Account

SUPPORT FEATURES

SUPPORT FEATURES

CLICK HERE for Act Tech Support’s Scope of Services

Act! Tech Support Features

Act! Premium

ACT! CUSTOMER SUPPORT

Knowledgebase

Y

Self-Service Portal (FAQs, Guides & Videos)

Y

Product Error Troubleshooting by Phone* (1)

Y

Live Chat* (1)

Y

Online Ticket Submission

Y

Product Troubleshooting by Phone* (1)

Enhanced Support*

How-To / Feature Guidance by Phone* (1)

Enhanced Support*

Priority Queuing

Enhanced Support*

Voicemail Call Back

Enhanced Support*

Appointment Setting

Enhanced Support*

Act! Professional Services* (2)

$175/hr

*NOTES

(1) US: M-F 8:30am 8:00pm Eastern

(2) Each session is billed a minimum of one hour; no pro-rations or partial hour billing.

(Enhanced Support) $120/user/year

Act! CRM Free Upgraded Database

FREE UPGRADED DATABASE WITH PURCHASE

ACT! PREMIUM CLOUD PRODUCT FEATURES

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CONTACT MANAGEMENT

GROUPS AND COMPANIES

MARKETING AUTOMATION

ACTIVITIES AND CALENDARS

EMAIL INTEGRATION

SALES PIPELINE

DASHBOARDS AND REPORTS

COMPANION MOBILE APP

CONNECT LINK API

ACT! VIDEO TRAINING

NOTE: Images shown are Act! Premium Cloud with our FREE Upgraded Database

COMPARE ACT! PREMIUM CLOUD TO CLOUD CRM COMPETITORS

Act! Premium Cloud Price Comparison to Competitors

Pricing Reflects Monthly Billing – All CRM Cloud Products are Billed Annually

Upgrading from a Version of Act Pro or Act Premium Software?

First step is to make your purchase to start your Act Premium Cloud Account. After your order has been processed you will receive a ‘Welcome’ email from Act!.  This email will contain a link for you to upload your existing Act! database.

Next step is to backup your existing Act Database. If the database backup zip file is less than 2GB you can use the automated process to restore the database to the cloud.  If the backup file is over 2GB then Act Support will need to be contacted in order form them to provide you a link to upload your database.

Once your database has been uploaded it will be restored to the Cloud service and you will receive a “Database Ready” email from Act!

Click Here to Read the Fine Print

SOME FINE PRINT…

After Purchase Product Delivery

Act Premium Cloud Purchase – When you purchase the Act Premium Cloud subscription the order is processed.  Once the account has been setup you will receive a “Welcome” email from Act! with login instructions.

If your order included the Free Upgraded Database we will upload the Upgraded Database to your account.  Then send you a “Ready” email letting you know it is ready for use.

New Customers Only

The Free Act Upgrade Custom Database is intended for New Act Premium Cloud Customers.  But if you are an existing Act Customer please contact us for options and costs.

Data Import or Data to Migrate

Although Act! provides basic import tools within their products these are for self-service.  But if you need help with your import or have data to migrate let us know.  In addition to providing guidance we also offer data services for an added cost.  So please contact us to discuss your project and to then receive an estimate.

Have Questions?  Chat or Contact Us