Act! Premium Subscription – Why You Should Subscribe vs Buy Act! CRM

Act! Premium Subscription Products are Available at www.actplatinum.comAct! Premium Subscription- Flexible CRM For Your Business

Gone are the days of walking into a local office supply store and purchasing business software off the shelf and using that software for a long period of time. With the onset of Microsoft Operating System and Office products daily updates (an exaggeration – but it seems like it) it is hard to buy software today and have it continue to be compatible with other computer software tomorrow.

Older version Act! customers are used to buying Act! as a perpetual license – this was the long-established model used to purchase software. You pay for your software license and had the right to use it as long as you wanted or as long as it would function. Although perpetual licenses had a history of being used for a long period of time, now they have a short lifespan and within few years eventually become obsolete, due to factors such as compatibility with operating systems or other business applications and manufacturer support of the software. Furthermore if your version has reach obsolescence adding more users will not be an option with the outdated software – not a good situation for a growing business.

Continuing to use a version which is no longer supported means that service packs and updates will not be provided which as a result exposes you to risks including loss of integration, features not functioning properly or the program just stops working – can your business afford not having your customer data available? As a result you may need to upgrade more frequently for the continued use of the software and the compatibility with other of business applications.

For the last several years Act! has had a subscription model available that includes software upgrades as they are released, exclusive features and Act! Technical Support rolled into an annual price, thus doing away with compatibility or obsolescence issues. With the Act! Premium Subscription licensing model you pay an annual per user fee which allows you to use the software during the subscription term. The key difference with the subscription model and the perpetual model is that you don’t own the software, instead you rent it. Subscription replaces the planned (or unplanned) costs of buying software and support with annual subscription payments making the software with the included services more affordable.

The Act! Premium Subscription model offers better affordability with a predictable payment schedule, becoming an ordinary part of your business operational expenses. Think of it as an insurance policy and paying an annual premium to keep your business software running.  Also scalability is not an issue – if your business is growing you will be able to add more users with the purchase additional seats.

Act! Premium Subscription Products

Unlike other competitive products, Act! Subscription does not mean a Cloud Only solution. With Act! Premium Subscriptions you will have Windows, Web and Mobile solutions with either the Act! Hosted or a Self-Hosted option.  With the Act! Hosted Premium Subscription Act! will host your database and provide the technology necessary for you to access via a compatible web and mobile browsers. This also includes a local install of the software with a database that synchronizes with the hosted database and the database can also be networked for multiple computer access. With the self-hosted option the software and data resides on your server or central computer and networked desktops.  You can setup synchronization and also deploy your own web and mobile access – all the software is included with the self-hosted subscription.

You can learn more about Act! Premium Subscription options and features at:

You can buy Act! Premium Subscription Products at our Online Store

See the pricing on our Act! Premium Subscription online store and save more with price levels based on the number of users and our exclusive customer discount.

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Check Out Act! Insight Dashboard Reporting

Act! Insight Dashboard ReportingAct! Insight Dashboard Reporting - Dynamic Visual Reporting for Act!

Act! Insight Dashboard Reporting – Dynamic Visual Reporting for Act!

Act! Insight is a dashboard reporting feature available to active Act! Premium , Act! Premium Cloud and Act! Premium Plus subscribers. This feature provides dynamic, visual snapshots of real-time metrics covering sales productivity and performance, sales pipeline health, top performing products, win/loss analysis, and more with interactive, graphical dashboards. And with the 20.1 release Act! Insight dashboards now include rich customization capabilities, so you can pull in data from Act! entities, reporting-based fields, and custom fields, making it easier to measure your business, team and user performance.

Additional capabilities include the ability to apply filters to customize your date range, activity types, products, and users displayed. Drill-through to Act! list views from dashboard widgets to learn more about a particular opportunity or activity. PDF any dashboard chart with just one-click. Tool Tips are available to give you a general description of the insights presented in each dashboard chart.

Act! Insight Dashboard Reporting Elements – Views and Charts
A view is a separate dashboard, a chart is a panel within the view and a view can contain many charts.

The following 3 default dashboard views with associated charts are available with Act! Insight:

(1) Key Insights View – Provides valuable insight to users across a range of performance, financial, and operational metrics. Included Charts:

Business Health – helps illustrate the effectiveness of your company’s sales by comparing actual sales with forecasted sales. Projected sales are included to illustrate expected future sales within the context of past performance.
Revenue vs. Cost – analyzes a company’s products by comparing the revenue they have produced to their associated costs over a given time frame.
Competitive Advantage – provides a count of the number of deals that were closed (won or lost) by the reason the deals were won or lost.
Average Days in Stage – how long opportunities are staying in a particular sales stage to help illustrate how opportunities are making their way through the sales process.

(2) Sales View – Allows you to see dynamic, visual snapshots of sales productivity and performance, sales pipeline health, top performing products, win/loss analysis, and more with out-of-the-box dashboards.  Included Charts:

Sales by Product – allows business owners and managers to analyze how their products are performing by calculating the portion of revenue from Closed-Won opportunities attributable to individual products over a given time frame.
Sales by Rep – allows sales managers to analyze how their sales representatives or account managers are performing based on the value of the opportunities they have closed and won within a given time frame.
Won Vs. Lost Sales – compares the value of opportunities in Closed-Won vs. Closed-Lost status for a given time frame.
Forecasted Sales by Product – provides business owners and managers the ability to analyze the projected value of open opportunities based on their associated products.
Forecasted Sales by Sales Rep – allows sales managers to evaluate opportunities in the sales pipeline for a given user or account manager.

(3) Customer Interactions View – provides details on activities by rep and marketing effectiveness.  Included Charts:

Activities by Sales Rep – provides information about how productive users are being with their time (i.e. how many meetings, calls or to-do’s they schedule and complete).
Marketing Effectiveness – provides the analytical evaluation of your Act! emarketing communication and how effective it has been.

The Power of Act! Insight is Creating Custom Views – you can create your own views and charts to personalize dashboards to display insights most relevant to your business or role.  Bring your History List to life with graphical displays of your contact interactions including custom history types, for example how many on-site visits did each of your sales reps have last month.  Or if you have a custom contact field with a drop-down list build a chart and it will tell you how many Contacts for each value within the drop-down.  To get started here is the Act! Insight video training library:  http://training-act.com/act/act-lib-prem/?courseId=act_insight&

Built on Act!’s Web API, we expect the capabilities of Act! Insight to keep expanding with each release and replace the original dashboard feature.  If you have an active Premium Subscription and are unable to access the feature please see this useful knowledgebase article for Act! Insight troubleshooting: http://kb.act.com/app/answers/detail/a_id/38883
If the suggestions in the article do not solve the issue you can contact Act! Technical Support included with your active Act! Premium Subscription.

Not an active Act! Premium Subscriber?  You can purchase your subscription with additional savings at our Act! Software Online Store where we have the latest promotions, discounts, and coupons or call us at 877-228-7528 for a quote.

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What is the difference between Act! CRM Premium Products?

Act! CRM software has a Premium Edition that has 3 product types; Act! Premium Subscription, Act! Premium Perpetual and Act! Premium Cloud. So what is the difference between the Act! CRM Premium software products?

Essentially nothing… when it comes to the Act Premium CRM software. Premium is Premium is Premium – Window, Web and Web Mobile. On-premise, cloud or both – whichever is best for your organization. When comparing the Premium options it comes down to costs and deployment of the software.

Compare Act! Premium Subscription and Act! Premium Perpetual

First of all Act! Premium Subscription vs Act! Premium Perpetual is the exact same software with the ability to deploy and access via Windows (desktops, laptops, tablets), Web (IE, Chrome) and Web Mobile (iPads, mobile device browsers). The difference in the two products is whether you want to subscribe to the licensing or subscribe with walk away rights (the ability to continue to use the software after the susbscription service has lapsed).

If you choose the Act! Premium Subscription product you have the option of paying monthly, annually or every 2 years. An active subscription includes the software use, Act! Technical Support and Act! software updates during the term. The cost will be less over time with a 2 year subscription compared to an annual or monthly subscription. With subscription you renew at the end of your term (don’t worry, you will be sent reminders for the upcoming renewal) for another term and continue to use your software. If you fail to renew your subscription your software will stop working. Having an expired subscription does not mean you will lose your database or files and you can easily activate the software again by renewing your subscription to continue the software use.

If you choose the Act! Premium Perpetual product it comes with the 1st year of Subscription included with the purchase. At the end of your subscription term you will have the option to renew for another term. If you choose to not renew a permanent license (walk away rights) will be issued by Act! for your current version and you will be able to continue to use the software. Keep in mind that once the subscription expires you will no longer be entitled to Act! Technical Support or software updates. If you have let your subscription expire and decide that you want the subscription services you will have to repurchase the Perpetual product to maintain the walk away rights.

Compare Act! Premium Subscription/Perpetual and Act! Premium Cloud

Selecting either the Premium Subscription or the Premium Perpetual product you will get the exact same Act! CRM Premium software. Act! Premium allows you to configure a deployment solution based on your organization’s needs. You have the ability to deploy via Windows on a local network or laptops with remote databases synchronizing to the central database. You also have the ability to deploy via Web and Web Mobile by including a web server and users will have real time access to the central database through their browser or mobile browser. Your organization can deploy Act! in a mixed environment (Windows and web) to support a varying set of user needs – including connected, disconnected, and offline access.

But what if you don’t have the IT infrastructure or personnel to support the deployment of the Act CRM Premium software product? That is where Act! Premium Cloud comes in. Act! offers an annual subscription for their cloud service where they will host your central database and provide the Web and Web Mobile access for your users. You can also have an offline client (a remote database that is installed on a Windows machine), one offline client per cloud subscription, that synchronizes with the central database being hosted with Act!. An active Act! Premium Cloud subscription includes the central database hosting service, software use, Act! Technical Support and Act! software updates during the term.

NEW: ACT! PREMIUM PLUS TIER
Unlock the full potential of Act! using Custom Tables and Industry Templates in the new Act! Premium Plus. Custom Tables Manager provides maximum adaptability so you can bring complex data sets, unique businesses processes, and specialized industry practices together in Act! to manage your business. But unlike spreadsheets, you can associate individual table entries to Act! contacts, companies, groups, and opportunities for easy reference. Plus, you get the benefits of CRM to action on the data—create activities and to-dos, send follow-up emails, engage in informed sales conversations, and more. Act! Premium Plus is available for both as an Act! Hosted or a Self-Hosted solution with a higher user cost for the additional functionality.

You can purchase the Act Premium Subscription and Perpetual products as well as Act! Premium Cloud Subscription with current discounts and promotions from our ACT CRM eStore at www.actplatinum.com. If you have any additional questions please send us a Contact Us form.

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Act! CRM Cloud, Premium and Pro now have Vertical Solutions

Act! CRM Cloud, Premium and Pro Products – Now Have Vertical Solutions

Platinum CRM Consulting, a leading Vertical Solutions developer, is introducing their verticals for Act! CRM’s v20 suite of products

SCOTTSDALE, Ariz., February 14, 2018 – Platinum CRM Consulting, an Act! CRM Diamond Preferred Partner, has vertical solution products available for the following industries: Commercial Real Estate, Residential Real Estate, Finance, Insurance and Mortgage. These industry-specific solutions, were created for Act! CRM’s latest v20 suite of products and provide added functionality that captures key data and increase the value of Act! CRM.

Act! has been a pioneer in the CRM space and is the proven, trusted choice of entrepreneurs, small and mid-sized businesses and sales groups for over 30 years. Businesses have the freedom to tailor Act! to fit their unique needs with a vendor-hosted Cloud or self-hosted Premium or Pro products. Whether your business needs a cloud solution, a pc solution or a combination of online, offline and mobile access – Act! offers all at an affordable price point.

The vertical solutions, now available at www.actplatinum.com, are specifically designed for the latest versions of Act! CRM Cloud, Premium and Pro. These vertical solutions are a great start and a right fit for industry information and processes tailored for your needs. Additional customization can be made using Act! and without the need or expense of a programmer.

“Our vertical solutions for Act! CRM are affordable. For around a dollar a day, per user, you can have an Act! Premium subscription with a vertical solution,” says Debora Boyle, President of Platinum CRM Consulting. “And for less than 2 dollars a day, per user you can have Act! Cloud hosting with a vertical solution.”

Act CRM Vertical Solutions from actplatinum.com

Act! logo and brand name are trademarks of Swiftpage ACT! LLC, or its affiliated entities.

Media Contact:
April Leeland
Phone: 877-228-7528
Email: media@actplatinum.com

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Your Act Premium Subscription Benefits

Your Act Premium Subscription Benefits

Your Act Premium Subscription Benefits

Thank you for being an active Act CRM subscriber. We appreciate your business and want you to know what is included with your Act Premium Subscription or Act Premium Cloud Subscription. With your subscription there are plenty of opportunities at your fingertips for you to get the most from Act! CRM and below is an outline to help you use your benefits.

Act! Technical Support
Your Act! subscription comes with Act! Technical Support – consult with knowledgeable support advisors ready to help quickly resolve technical issues. Phone support 866-873-2006 and live chat are offered 8:30 a.m. to 8:30 p.m. ET Monday through Friday. Please reference your company’s Act! Customer Account Number when contacting support. You can also find answers in Act!’s self-service KnowlegeBase, visit at http://kb.act.com to find solutions to common problems.

Unlimited Access to Training Resources
You have access to Act!’s extensive library of online training resources, including 100+ training videos. Training videos cover both Windows and Web features and applicable whether you are self-hosted or using Act!’s hosted cloud service. The training library link for the Windows product training is at http://training-act.com/act/act-lib-prem and Web product training is at http://training-act.com/act/act-lib-cloud

Stay Connected with the Tools & Popular Apps
Act! has a Web API platform, allowing for connections to business productivity tools to help you extend the power and reach of Act!, streamlining efficiency. Active subscribers will have exclusive access to Act!’s library of third party integrations for ecommerce, social media, sales & marketing, and much more. Your subscription also includes the enhanced premium features of Act! Companion mobile app, Act! Insight for real-time metrics and the Ask Act! Amazon Alexa voice integration. Visit the Connect Library at http://training-act.com/act/act-lib-con for more information on using connections for your business.

Integrated Act! Emarketing
A basic Act! emarketing account is included with your subscription at no extra cost. Easily design and send impactful email campaigns, intelligently analyze results, and automate key follow-up actions. With integrated Act! emarketing, you’ll have the tools you need to reach new prospects, stay connected with your customers, and prioritize new opportunities. Learn more about using Act! Emarketing at http://training-act.com/act/act-lib-aem

Software Upgrades
Software updates and upgrades with new features and compatibility are included with your subscription. Act! Premium subscriptions – for both on-premises and Cloud deployments- automatically entitle you to the latest Act! version and platform updates, new services and integrations, and continuous improvements based on customer feedback. Product announcements can be found at Act!’s “What’s New” page https://www.act.com/products/whats-new and Act! product downloads, hot fixes, updates and documentation are found at the Act! Download Center https://www.act.com/resources/downloads

As one of our customers we will be sending a renewal invoice approximately 30 days prior to your subscription renewal date. If you are not currently an Platinum CRM Consulting customer, we can help manage your Act Premium Subscription or Act Premium Cloud Subscription account and we provide our customers with discounted pricing on their Act! subscription products.

Your subscription benefits cover the nuts and bolts for your Act! product with support, training, features and upgrades. For personalized assistance, training, add-on products, customizations or consulting to ensure Act! works best for your business we are here to help, please Contact Us for an estimate on additional services.

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