Act! Premium Hosted CRM Software | Features and Pricing
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Act! Premium Hosted CRM Software

Act! Premium Hosted CRM Software

Act! Premium Hosted Product Details and Pricing

 

Act! Premium CRM Software supports a varying set of user needs.  Namely, online, offline, and mobile access thus providing the most flexibility. With hosting services from our partner Remote Tech Group, Act!’s #1 Hosting Partner, companies can use Act! Premium in multiple ways. Mixed deployment provides instant anywhere and anytime access through Act! Premium for Web.  As well as offline access using Act! Premium for Windows for users who require it.

Full-featured Act! Premium CRM Software helps you build lasting relationships.  As well as close deals faster and make informed business decisions. It provides small and mid-sized companies with the vital tools they need to run and grow their businesses.

 

Act! Premium CRM Major Features

Act! Premium Hosted CRM Software

WHY CHOOSE ACT! PREMIUM HOSTED CRM?

Act! Premium with hosting services from Remote Tech Group, Act!’s #1 Hosting Provider, organizations can utilize Act! Premium in a mixed web and desktop environment without the infrastructure investment. With Act! you get the power of both CRM and Marketing Automation in one affordable platform. In addition, with Act! Premium you get a feature-rich platform you can customize and make your own without the need or the expense of a programmer.

 

Act! Premium Hosted CRM solution is for companies that don’t have the ability to host their own data.  Act! Premium Hosted allows you to share info among users whether they are in or out of the office. Act! Premium for Web works either as a standalone product or with Act! for Windows sync.  Thus giving your business the freedom to choose how to deploy your Act! Premium CRM system.

 

Furthermore, in this type of roll out with both Act! for Windows and Act! for Web users share a common database.  Any changes to layouts, reports, and fields are also shared.  Therefore enabling the ability over all to administer and customize one environment.

Act! Premium with Hosting Bundle

HOSTED ACT! PREMIUM

 

$540US/YEAR

Price is Per User

 

SUBSCRIPTION INCLUDES: 

 

Hosting w/#1 Act! Hosting Company

 

Cloud with Windows Sync Access

 

Full Featured Act! Premium CRM

 

Act! Companion Mobile App

 

Act! Connect App Integrations

 

Act! Marketing Automation Basic

 

Standard Act! Technical Support

Act! Premium Subscription with Hosting Includes:

  • Full-Featured CRM
  • Hosted Cloud Access
  • Included Optional Windows Sync
  • Nightly Backups and Maintenance
  • Software Upgrades
  • Compatibility Updates
  • New Features
  • Companion Mobile App
  • Act! Marketing Automation Basic
  • Act! Technical Support

CLICK TO SEE CRM FEATURES

ACT! PREMIUM CRM FEATURES

CRM Features

Premium Hosted

RELATIONSHIP & ACTIVITY MANAGEMENT

Customer Management

Y

Task & Activity Management

Y

Calendar

Y

Notes & History

Y

Companies

Y

Relationship Timeline

Y

Secondary Contacts

Y

In-Context Maps & Web Info

Y

Notifications & Alerts

Y

Act! Companion Mobile App

Y

Welcome Page - Custom User Dashboard

Y

Mail Merge

Y

GROUPS & SEARCH

Search & Lookups

Y

Groups & Filters

Y

Dynamic Groups

Y

Advanced Queries

Y

OPPORTUNITY & PIPELINE MANAGEMENT

Opportunity Management

Y

Sales Process Management

Y

Products & Pricing

Y

Sales Pipeline Management View

Y

Sales KPIs - Standard & Custom

Y

Sales Opportunity Kanban Board

Y

REPORTING & ANALYTICS

Reporting

Y

Act! Insight -Dashboards & Analytics

Y

INTEGRATIONS

Office - Export to Excel/Word

Y

Outlook - Contacts/Calendar/Email

Y

Google - Contacts/Calendar/Email

Y

Act! Connect - Popular Apps Integration

Y

ADMINISTRATION & CUSTOMIZATIONS

Preferences

Y

User Management

Y

Team Management

Y

Layout Designer

Y

Custom Fields

Y

Custom Tables (billed annually)

$10/user/mo

PLATFORM & TECHNOLOGY

Data Import Tool

Y

API

Y

Cloud Storage

5Gb

Additional Cloud Storage (billed annually)

$10/mo (per 10Gb)

NOTE:
(Hosting Service) From Remote Tech Group - Act! #1 Hosting Provider.  Bundle is for Economy Tier Hosting Service which includes 1 web server and 1 sync server, does not include server side add-on support.  Additional Service Tiers are available.

CLICK TO SEE MARKETING AUTOMATION FEATURES

ACT! MARKETING FEATURES

Act! Premium Marketing Features

Act! Premium

BASIC MARKETING AUTOMATION (Included in an Act! Premium Subscription)

Email Sends Per Month

2,500

Email Marketing

Y

170+ Responsive Templates

Y

Interactive Template Editor

Y

Email Tracking & Metrics

Y

Drip Marketing (1)

Limited

Visual Workflow Designer (1)

Limited

Campaign Calendar

Y

Deliverability & Compliance Tools

Y

Per Additional 2500 Email Sends/mo (2)

$15/mo

Additional Domain (per Domain)

$50/mo

SELECT MARKETING AUTOMATION

$79/account/mo

All Basic Features

Y

Email Sends Per Month

25,000

Turnkey Campaigns

Y

HTML Email Editor

Y

Social Sharing

Y

Landing Pages

Y

Surveys

Y

Drip Marketing

Y

Visual Workflow Designer

Y

Team Management

Y

COMPLETE MARKETING AUTOMATION

$199/account/mo

All Select Features

Y

Email Sends Per Month

50,000

Marketing Automation to CRM Workflow

Y

Response-driven Nurture Marketing

Y

Asset Tracking

Y

Advanced Lead Capture

Y

Lead Management & Scoring

Y

Event Marketing

Y

Website Activity Tracking

Y

ADVANCED MARKETING AUTOMATION

$399/account/mo

All Complete Features

Y

Email Sends Per Month

100,000

Progresssive Profiling

Y

A/B Testing

Y

*NOTES

(1) Basic tier limited to emails as only available activity type.

(2) Basic tier limited to 10,000 email sends per month (Included + Paid).

The Act! Marketing Automation subscription fee shown above is per account, billed annually. There is no per user fee for this service.

Select Plan is $79/mo billed annually $948/year per Account

Complete Plan is $199/mo billed annually $2,388/year per Account

Advanced Plan is $399/mo billed annually $4,788/year per Account

CLICK TO SEE SUPPORT FEATURES

ACT! SUPPORT FEATURES

Act! Tech Support Features

Premium Hosted

ACT! CUSTOMER SUPPORT

Self-Service Guides & Video Tutorials

Y

Knowledgebase

Y

Online Ticket Submission

Y

Web Chat

Y

Product Support by Phone* (1)

Y

Product Support via Remote Access* (2)

Enhanced Support*

Saturday Phone Support

Enhanced Support*

Appointment Setting

Enhanced Support*

Voicemail Call Back

Enhanced Support*

Priority Queuing

Enhanced Support*

Act! Professional Services* (3)

$150/hr

HOSTING SUPPORT

Hosted Cloud Support

Y

Windows Sync Support

Y

*NOTES

(1) US: M-F 7:00am 8:00pm Eastern

(2) As required base on Act! Support's Scope of Services.

(3) Each session is billed a minimum of one hour; no pro-rations or partial hour billing.

(Enhanced Support) $120/user/year

(Hosting Service) From Remote Tech Group - Act! #1 Hosting Provider.  Bundle is for Economy Tier Hosting Service which includes 1 web server and 1 sync server, does not include server side add-on support.  Additional Service Tiers are available.

Act! CRM Free Upgraded Database

FREE UPGRADED DATABASE WITH PURCHASE

ACT! PREMIUM SOFTWARE PRODUCT FEATURES

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CONTACT MANAGEMENT

GROUPS AND COMPANIES

MARKETING AUTOMATION

ACTIVITIES AND CALENDARS

EMAIL INTEGRATION

SALES PIPELINE

DASHBOARDS AND REPORTS

COMPANION MOBILE APP

CONNECT LINK API

ACT! VIDEO TRAINING

NOTE: Images shown are Act! Premium Desktop with our FREE Upgraded Database

Click Here to Read the Fine Print

SOME FINE PRINT…

After Purchase Product Delivery

Act! Premium Hosted Purchase – After you place your order for the Act! Premium Hosted subscription we will start your account.  You will receive an email from [email protected] when the account is ready for you to login.

If your purchase included the Upgraded Database we will upload the Upgraded Database to your Hosted account.  Once the Upgraded Database has been restored you will receive an email from [email protected] that the database is ready for you to login.

New Customers Only

The Free Act! Upgrade Custom Database is intended for New Act! Customers.  But if you are an existing Act! Customers please contact us for options and costs.

Data Import or Data to Migrate

Although Act! provides basic import tools within their products these are for self-service.  But if you need help with your import or have data to migrate let us know.  In addition to providing guidance we also offer data services for an added cost.  So please contact us to discuss your project and to then receive an estimate.

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