Act! Premium Hosted CRM Software | Act! CRM Authorized Partner
Looking for a flexible CRM for your business? Act! Premium CRM is a full-featured, everywhere access CRM for small and mid-sized businesses. You can host your data on your network and provide online, offline and mobile access with this flexible CRM software solution.
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Act! Premium Hosted CRM Software

Act! Premium Hosted CRM Software Solution

Product Details and Pricing

 

Act! Premium CRM Software supports a varying set of user needs (including connected, disconnected, and mobile access) and maintain maximum flexibility. With hosting services from Remote Tech Group, Act!’s #1 Hosting Provider, organizations can utilize Act! Premium in a mixed web and desktop environment without the infrastructure investment. 

Full-featured Act! Premium CRM Software helps you build lasting relationships, close deals faster, and make informed business decisions. Providing small and mid-sized companies with what they need to run and grow their businesses.

Act! CRM Software

Act! Premium Hosted CRM solution is for organizations that don’t have the infrastructure and to host their own data.  Act! Premium Hosted allows you to efficiently share information among users whether they are in or out of the office. Act! Premium for Web works either as a standalone product or in conjunction with Act! for Windows synchronization – giving your organization the freedom to choose how to deploy your CRM solution.

 

Remote Tech Group’s hosting services supports a varying set of user needs (including connected, disconnected, and mobile access) to maintain maximum flexibility, organizations can have their Act! Premium CRM in a mixed web and desktop environment. Mixed scenarios provide instant anywhere, anytime access through Act! Premium for Web, while allowing disconnected/offline access using Act! Premium for Windows for users who need this functionality. Furthermore, in this deployment, both Act! for Windows and Act! for Web users share a common database and customizations to layouts, reports, and fields, enabling the ability to administer and customize one environment and allowing users flexibility in their access method.

Act! Premium Subscription with Hosting Includes:

  • Full-Featured CRM
  • Hosted Cloud and Windows Access
  • Software Upgrades
  • Compatibility Updates
  • New Features
  • Companion Mobile App
  • Act! Marketing Automation Basic
  • Act! Technical Support

Act! Premium with Hosting Bundle
  • HOSTED ACT! PREMIUM

  • US$540Year
  • Price is Per User

     

    INCLUDES: 

     

    • Hosting w/#1 Act! Hosting Company
    • Cloud with Windows Sync Access
    • Full Featured Act! Premium CRM
    • Act! Companion Mobile App
    • Act! Connect App Integrations
    • Act! Marketing Automation Basic
    • Standard Act! Technical Support

CLICK TO SEE CRM FEATURES

CRM Features

Premium Hosted

RELATIONSHIP & ACTIVITY MANAGEMENT

Customer Management

X

Task & Activity Management

X

Calendar

X

Notes & History

X

Companies

X

Relationship Timeline

X

Secondary Contacts

X

In-Context Maps & Web Info

X

Notifications & Alerts

X

Act! Companion Mobile App

X

Welcome Page - Custom User Dashboard

X

Mail Merge

X

GROUPS & SEARCH

Search & Lookups

X

Groups & Filters

X

Dynamic Groups

X

Advanced Queries

X

OPPORTUNITY & PIPELINE MANAGEMENT

Opportunity Management

X

Sales Process Management

X

Products & Pricing

X

Sales Pipeline Management View

X

Sales KPIs - Standard & Custom

X

Sales Opportunity Kanban Board

X

REPORTING & ANALYTICS

Reporting

X

Act! Insight -Dashboards & Analytics

X

INTEGRATIONS

Office - Export to Excel/Word

X

Outlook - Contacts/Calendar/Email

X

Google - Contacts/Calendar/Email

X

Act! Connect - Popular Apps Integration

X

ADMINISTRATION & CUSTOMIZATIONS

Preferences

X

User Management

X

Team Management

X

Layout Designer

X

Custom Fields

X

Custom Tables (billed annually)

$10/user/mo

PLATFORM & TECHNOLOGY

Data Import Tool

X

API

X

Cloud Storage

5Gb

Additional Cloud Storage (billed annually)

$10/mo (per 10Gb)

NOTE:
(Hosting Service) From Remote Tech Group - Act! #1 Hosting Provider.  Bundle is for Economy Tier Hosting Service which includes 1 web server and 1 sync server, does not include server side add-on support.  Additional Service Tiers are available.

CLICK TO SEE MARKETING AUTOMATION FEATURES

Act! Marketing Automation Plan

Basic

EMAIL MARKETING

Email Sends Per Month

2,500

Email Marketing

X

170+ Responsive Templates

X

Interactive Template Editor

X

Email Tracking & Metrics

X

Turnkey Campaigns

--

HTML Email Editor

--

Social Sharing

--

Landing Pages

--

Surveys

--

Drip Marketing

Limited (1)

Visual Workflow Designer

Limited (1)

Campaign Calendar

X

Deliverability & Compliance Tools

X

Marketing Automation to CRM Workflow

--

Response-driven Nurture Marketing

--

Asset Tracking

--

Advanced Lead Capture

--

Lead Management & Scoring

--

Event Marketing

--

Website Activity Tracking

--

Progresssive Profiling

--

A/B Testing

--

SERVICES & ADD-ONS (billed annually)

Per Additional 2500 Email Sends/mo

$15/mo (2)

Additional Domain (per Domain)

$50/mo

*NOTES

1) Limited to emails as only available activity type

2) Maximum total of 10,000 Email sends per month (Included + Paid)

CLICK TO SEE SUPPORT FEATURES

Act! Tech Support Features

Premium Hosted

ACT! CUSTOMER SUPPORT

Self-Service Guides & Video Tutorials

X

Knowledgebase

X

Online Ticket Submission

X

Web Chat

X

Product Support by Phone* (1)

X

Product Support via Remote Access* (2)

Enhanced Support*

Saturday Phone Support

Enhanced Support*

Appointment Setting

Enhanced Support*

Voicemail Call Back

Enhanced Support*

Priority Queuing

Enhanced Support*

Act! Support Professional Services* (3)

$99/hr

HOSTING SUPPORT

Hosted Cloud Support

X

Windows Sync Support

X

*NOTES

(1) US: M F 7:00am 8:00pm Eastern; UK: 8:00am 8:00pm.

(2) As required base on Act! Support's Scope of Services.

(3) Each session is billed a minimum of one hour; no pro-rations or partial hour billing.

(Enhanced Support) $120/user/year

(Hosting Service) From Remote Tech Group - Act! #1 Hosting Provider.  Bundle is for Economy Tier Hosting Service which includes 1 web server and 1 sync server, does not include server side add-on support.  Additional Service Tiers are available.

ACT! PREMIUM PRODUCT FEATURES

(click on a TAB below to see more)

Act! CRM Rich Contact Management

Act_CRM_Groups_and_Companies_Feature (1)

Act! CRM Calendar and Activities Tracking

Act_CRM_Sales_Process_Feature
Act_CRM_Opportunities_Tracking_Feature
Act_CRM_Reports_Feature

Rich Contact Management

Keep rich contact details, emails, documents, notes, history, activities, social media updates, and more in one, easy to find place – the Act! contact record.

Groups and Companies
Organize similar contacts into groups and companies to deliver targeted communications.

Calendar and Activity Tracking

Track and prioritize meetings and activities associated with your contacts to stay productive. Benefit from alerts that keep you on top of your customer commitments.

Sales Process

Manage opportunities using an out-of-the-box process or one you customize to meet your internal sales process. You can create multiple custom processes for different types of products or services, even for different departments or divisions. Complete activities in each stage of the sales process to keep deals moving.

Opportunities Tracking

Track probability of close, products, lead source, status, and more for every opportunity for total visibility and control of your sales pipeline.

Reports

Stay in the know with 50+ preconfigured reports or create custom reports with the report designer. Export reports to Microsoft Excel, HTML, PDF, or email.

Act! CRM Dynamic Sales Pipeline Management

Act_CRM_Insight_Dashboards_Feature
Act! Companion Mobile App
Act_CRM_Premium_Act_Connect

Dynamic Sales Pipeline Management

Manage your pipeline more effectively and intelligently with new sales pipeline management tools that help you close deals faster and more often. Project revenue, adjust your strategy, and quickly focus your efforts with the new Pipeline view featuring in-context KPIs, an interactive sales funnel, an actionable sales pipeline with drag-and-drop, and advanced filtering.

Insight Dashboards

See dynamic, visual snapshots of real-time metrics covering sales productivity and performance, sales pipeline health, top performing products, win/loss analysis, and more with interactive, graphical dashboards – a valuable active subscriber benefit!

Act! Companion

Stay connected to key Act! details from wherever you are with Act! Companion, a native mobile CRM app designed for iPhone, iPad, and Android. Best part, Act! Companion is included in your Act! Growth Suite subscription at no extra charge!

Act! Connect

Connect with hundreds of popular apps that extend the power and reach of Act! Growth Suite – a valuable subscriber benefit! Get started with a few simple steps, then watch as Act! Connect automatically moves info between Act! CRM and the apps of your choice. Let Act! Connect do the heavy lifting, while you enjoy the benefits of enriched customer data.

Act! Marketing Automation - Campaign Management

Basic Marketing Automation
Optimize your customer lifecycle from initial engagement to retention and loyalty with email marketing outreach in each step. Let Act! Marketing Automation do the work for you with response-driven nurture marketing campaigns – all sent to targeted lists in Act! automatically. Campaigns are triggered based on criteria you define, leading recipients down a highly personalized path.

 

Setup simple ad-hoc email blasts or drip marketing campaigns for one-off or single path communications as needed. 

 

Key Features: Email Marketing, Email Drip Marketing, Responsive Templates, Interactive Template Editor

UPGRADE YOUR ACT! MARKETING AUTOMATION

Enhance your Hosted Act! Premium CRM with an Upgraded Act! Marketing Automation Plan

(Per Account Subscription and Not Per User Fee)

 

If you are an existing Act! Premium or CRM Subscriber you will want to purchase at a pro-rated amount for your current subscription contract – contact us for that amount and to add Act! Marketing Automation to your account.

Powerful Marketing
  • Select

  • $79USD
  • Mo/Account
    ($948.00 billed annually)

     

    Powerful marketing automation features to engage your customers and grow your business

     

    • 25,000 emails per month to unlimited contacts
    • Turnkey campaigns CRM
    • Drip marketing
    • HTML email editor
    • Visual workflow designer
    • Social sharing
    • Landing pages & surveys
    • Campaign calendar
    • Deliverability & compliance tools

Select features, plus:
  • Complete

  • $199USD
  • Mo/Account
    ($2,388.00 billed annually)

     

    Full-featured marketing automation and time-saving CRM workflow to connect your sales and marketing efforts

     

    • 50,000 emails per month to unlimited contacts
    • Marketing automation to CRM workflow
    • Response-driven nurture marketing
    • Advanced lead capture
    • Lead management & scoring
    • Asset tracking
    • Event marketing
    • Website activity tracking

Complete features, plus:
  • Advanced

  • $399USD
  • Mo/Account
    ($4,788.00 billed annually)

     

    Sophisticated marketing automation features and valuable consulting services to fast-track your success

     

    • 100,000 emails per month to unlimited contacts
    • Progressive profiling
      • Advanced Info Gathering
      • Build Rich Contact Profiles
    • A/B testing
      • Test Subject Lines, Content & More
      • Improve Your Content
      • Improve Your Results

ACT! MARKETING AUTOMATION COMPARISON CHART

CLICK HERE TO COMPARE PLANS

Act! Marketing Automation Plans

Select

Complete

Advanced

EMAIL MARKETING

Email Sends Per Month

25,000

50,000

100,000

Email Marketing

X

X

X

170+ Responsive Templates

X

X

X

Interactive Template Editor

X

X

X

Email Tracking & Metrics

X

X

X

Turnkey Campaigns

X

X

X

HTML Email Editor

X

X

X

Social Sharing

X

X

X

Landing Pages

X

X

X

Surveys

X

X

X

Drip Marketing

X

X

X

Visual Workflow Designer

X

X

X

Campaign Calendar

X

X

X

Deliverability & Compliance Tools

X

X

X

MARKETING AUTOMATION (Optional Packages)

Marketing Automation to CRM Workflow

--

X

X

Response-driven Nurture Marketing

--

X

X

Asset Tracking

--

X

X

Advanced Lead Capture

--

X

X

Lead Management & Scoring

--

X

X

Event Marketing

--

X

X

Website Activity Tracking

--

X

X

Progresssive Profiling

--

--

X

A/B Testing

--

--

X

SERVICES & ADD-ONS (billed annually)

Per Additional 2500 Email Sends/mo

$15/mo

$15/mo

$15/mo

Additional Domain (per Domain)

$50/mo

$50/mo

$50/mo

SMS : Phone Number + 500 Sends/Mo

N/A

N/A

N/A

SMS : Per Additional 500 Sends/Mo

N/A

N/A

N/A

*NOTES

Act! Marketing Automation Select with 25,000 Emails/month at $948/year per Account

Act! Marketing Automation Complete with 50,000 Emails/month at $2,388/year per Account

Act! Marketing Automation Advanced with 100,000 Emails/month at $4,788/year per Account

(Hosting Service) From Remote Tech Group - Act! #1 Hosting Provider.  Bundle is for Economy Tier Hosting Service which includes 1 web server and 1 sync server, does not include server side add-on support.  Additional Service Tiers are available.

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