Act! Premium Hosted CRM Software | Features and Pricing
Looking for a flexible CRM for your business? Act! Premium CRM is a full-featured, everywhere access CRM for small and mid-sized businesses. You can host your data on your network and provide online, offline and mobile access with this flexible CRM software solution.
Act Premium, buy Act CRM, Act software, Act CRM software, Act CRM, Act for Web, Act for Windows, Act PC Software, Sage Act, multi-user CRM, dynamic CRM, CRM salesforce
18504
page-template,page-template-full_width,page-template-full_width-php,page,page-id-18504,theme-bridge,bridge-core-2.1,woocommerce-no-js,ajax_updown_fade,page_not_loaded,,columns-4,qode-child-theme-ver-,qode-theme-ver-19.7,qode-theme-bridge,qode_header_in_grid,wpb-js-composer js-comp-ver-6.9.0,vc_responsive,elementor-default,elementor-kit-17906
 

Act! Premium Hosted CRM Software

Act! Premium Hosted CRM Software

Act! Premium Hosted Product Details and Pricing

 

Act! Premium CRM Software supports a varying set of user needs.  Namely, online, offline, and mobile access thus having the most flexibility. With hosting services from Remote Tech Group, Act!’s #1 Hosting Partner, companies can use Act! Premium in multiple ways.  Furthermore this mixed web and desktop uses are without the added costs in contrast to self hosting. 

Full-featured Act! Premium CRM Software helps you build lasting relationships.  As well as close deals faster and make informed business decisions. It provides small and mid-sized companies with what they need to run and grow their businesses.

Act! CRM Software

Act! Premium Hosted CRM solution is for companies that don’t have the ability to host their own data.  Act! Premium Hosted allows you to share info among users whether they are in or out of the office. Act! Premium for Web works either as a standalone product or with Act! for Windows sync.  Thus giving your business the freedom to choose how to deploy your CRM system.

 

Hosting Services from Act!’s #1 Hosting Provider

Remote Tech Group’s hosting services supports a variety of user needs.  Specifically online, offline and mobile access to have the most flexibility.  Companies can have their Act! Premium CRM as a mixed web and desktop system. Mixed scenarios provide instant anywhere and anytime access through Act! Premium for Web.  Including offline access using Act! Premium for Windows for users who require it. Furthermore, in this type of roll out both Act! for Windows and Act! for Web users share a common database.  Any changes to layouts, reports, and fields are also shared.  Therefore enabling the ability over all to administer and customize one environment.  In sum allowing users flexibility in their access method.

Act! Premium with Hosting Bundle

HOSTED ACT! PREMIUM

 

$550US/YEAR

Price is Per User

 

INCLUDES: 

 

Hosting w/#1 Act! Hosting Company

 

Cloud with Windows Sync Access

 

Full Featured Act! Premium CRM

 

Act! Companion Mobile App

 

Act! Connect App Integrations

 

Act! Marketing Automation Basic

 

Standard Act! Technical Support

Act! Premium Subscription with Hosting Includes:

  • Full-Featured CRM
  • Hosted Cloud Access
  • Included Optional Windows Sync
  • Nightly Backups and Maintenance
  • Software Upgrades
  • Compatibility Updates
  • New Features
  • Companion Mobile App
  • Act! Marketing Automation Basic
  • Act! Technical Support

CLICK TO SEE CRM FEATURES

ACT! PREMIUM CRM FEATURES

CRM Features

Premium Hosted

RELATIONSHIP & ACTIVITY MANAGEMENT

Customer Management

X

Task & Activity Management

X

Calendar

X

Notes & History

X

Companies

X

Relationship Timeline

X

Secondary Contacts

X

In-Context Maps & Web Info

X

Notifications & Alerts

X

Act! Companion Mobile App

X

Welcome Page - Custom User Dashboard

X

Mail Merge

X

GROUPS & SEARCH

Search & Lookups

X

Groups & Filters

X

Dynamic Groups

X

Advanced Queries

X

OPPORTUNITY & PIPELINE MANAGEMENT

Opportunity Management

X

Sales Process Management

X

Products & Pricing

X

Sales Pipeline Management View

X

Sales KPIs - Standard & Custom

X

Sales Opportunity Kanban Board

X

REPORTING & ANALYTICS

Reporting

X

Act! Insight -Dashboards & Analytics

X

INTEGRATIONS

Office - Export to Excel/Word

X

Outlook - Contacts/Calendar/Email

X

Google - Contacts/Calendar/Email

X

Act! Connect - Popular Apps Integration

X

ADMINISTRATION & CUSTOMIZATIONS

Preferences

X

User Management

X

Team Management

X

Layout Designer

X

Custom Fields

X

Custom Tables (billed annually)

$10/user/mo

PLATFORM & TECHNOLOGY

Data Import Tool

X

API

X

Cloud Storage

5Gb

Additional Cloud Storage (billed annually)

$10/mo (per 10Gb)

NOTE:
(Hosting Service) From Remote Tech Group - Act! #1 Hosting Provider.  Bundle is for Economy Tier Hosting Service which includes 1 web server and 1 sync server, does not include server side add-on support.  Additional Service Tiers are available.

CLICK TO SEE MARKETING AUTOMATION FEATURES

ACT! MARKETING FEATURES

Act! Premium Marketing Features

Act! Premium

BASIC MARKETING AUTOMATION (Included in an Act! Premium Subscription)

Email Sends Per Month

2,500

Email Marketing

X

170+ Responsive Templates

X

Interactive Template Editor

X

Email Tracking & Metrics

X

Drip Marketing (1)

Limited

Visual Workflow Designer (1)

Limited

Campaign Calendar

X

Deliverability & Compliance Tools

X

Per Additional 2500 Email Sends/mo

$15/mo

Additional Domain (per Domain)

$50/mo

SELECT MARKETING AUTOMATION

$79/account/mo

All Basic Features

X

Email Sends Per Month

25,000

Turnkey Campaigns

X

HTML Email Editor

X

Social Sharing

X

Landing Pages

X

Surveys

X

Drip Marketing

X

Visual Workflow Designer

X

Team Management

X

COMPLETE MARKETING AUTOMATION

$199/account/mo

All Select Features

X

Email Sends Per Month

50,000

Marketing Automation to CRM Workflow

X

Response-driven Nurture Marketing

X

Asset Tracking

X

Advanced Lead Capture

X

Lead Management & Scoring

X

Event Marketing

X

Website Activity Tracking

X

ADVANCED MARKETING AUTOMATION

$399/account/mo

All Complete Features

X

Email Sends Per Month

100,000

Progresssive Profiling

X

A/B Testing

X

*NOTES

(1) Basic tier limited to emails as only available activity type.

(2) Basic tier limited to 10,000 email sends per month (Included + Paid).

The Act! Marketing Automation subscription fee shown above is per account, billed annually. There is no per user fee for this service.

Select Plan is $79/mo billed annually $948/year per Account

Complete Plan is $199/mo billed annueally $2,388/year per Account

Advanced Plan is $399/mo billed annueally $4,788/year per Account

CLICK TO SEE SUPPORT FEATURES

ACT! SUPPORT FEATURES

Act! Tech Support Features

Premium Hosted

ACT! CUSTOMER SUPPORT

Self-Service Guides & Video Tutorials

X

Knowledgebase

X

Online Ticket Submission

X

Web Chat

X

Product Support by Phone* (1)

X

Product Support via Remote Access* (2)

Enhanced Support*

Saturday Phone Support

Enhanced Support*

Appointment Setting

Enhanced Support*

Voicemail Call Back

Enhanced Support*

Priority Queuing

Enhanced Support*

Act! Support Professional Services* (3)

$150/hr

HOSTING SUPPORT

Hosted Cloud Support

X

Windows Sync Support

X

*NOTES

(1) US: M-F 7:00am 8:00pm Eastern

(2) As required base on Act! Support's Scope of Services.

(3) Each session is billed a minimum of one hour; no pro-rations or partial hour billing.

(Enhanced Support) $120/user/year

(Hosting Service) From Remote Tech Group - Act! #1 Hosting Provider.  Bundle is for Economy Tier Hosting Service which includes 1 web server and 1 sync server, does not include server side add-on support.  Additional Service Tiers are available.

Upgraded Act! Database

FREE UPGRADED DATABASE WITH PURCHASE

ACT! PREMIUM PRODUCT FEATURES

(click an arrow <> to navigate and hover to pause)

CONTACT MANAGEMENT

Act! Premium Hosted CRM Contact Management

RICH CONTACT MANAGEMENT
Keep the important details on your Customers and Prospects.  As well as anyone else you do business with.  In other words a central place to keep you and your team organized. 

 

You will also have all the standard Act! Premium CRM Features.  Namely Notes, Histories, Activities and Calendars, Documents, Secondary Contacts, as well as Relationships and more!  In addition the program has powerful search features.  So you will be able to find any data and in any place within the database.

NOTE: Image is our FREE Upgraded Database Contact View

GROUPS AND COMPANIES

Act! Premium Hosted CRM Data Segmentation with Groups and Companies

GROUPS AND LISTS ORGANIZE YOUR CONTACTS
With Act! Premium Software you create Groups as a way of organizing and managing your contacts.  The contacts within a group could have a specific tie such as an industry, region, product or a random association.  You also can define rules to add members to the Group. In addition the Marketing feature uses Groups for targeting your messages.

 

COMPANIES AND ACCOUNTS ORGANIZE YOUR CONTACTS
Companies let you track contacts linked with a company and provides other benefits for managing the information. In addition you can view the associated contacts, activities, notes, opportunities, and histories in a detailed view all on the Company record.

MARKETING AUTOMATION

Act! Premium Hosted Includes Marketing Automation

ACT! PREMIUM HOSTED SOFTWARE INCLUDES THE BASIC ACT! MARKETING AUTOMATION PLAN

Optimize your customer journey. First from initial contact then to retention.  And finally build loyalty.  With email marketing outreach in each step.

 

Let the program do the work for you with campaigns.  All sent to targeted lists in Act!.  For instance campaigns are triggered based on rules you define.  Thus leading your contacts down a highly personal path.

 

Key Features: Email Marketing, Email Drip Marketing, Responsive Templates and an Easy to Use Template Editor

ACTIVITIES AND CALENDARS

Act! Premium Scheduling Activities with Calendars and Task List Views

CALENDARS AND TASKS KEEPS YOU ON TOP OF YOUR SCHEDULE

One of the key features of Act! is its ability to schedule and help you manage your day. Track and arrange meetings, calls and other activities associated with your contacts and thus stay productive.  In addition relate your tasks to one or multiple contacts, opportunities, companies and/or groups.  Also set alerts to keep you on top of your scheduled items.

EMAIL INTEGRATION

Act! Premium Hosted Includes Email Integration

EMAIL INTEGRATION CAPTURES YOUR INTERACTIONS
By integrating your Email program it lets you capture your emails to and from your contacts.  In fact this all happens by using your email as normal.  By using Outlook after sending or receiving an email Act! immediately keeps the details in the history of the contact record.  Even if the emails are deleted or moved from your email program.

 

In addition with Outlook or Google you and your team can use the powerful features such as syncing contacts, calendars, activities as well as inbound and outbound emails.

SALES PIPELINE

Act! Premium Dynamic Sales Pipeline

DYNAMIC SALES PIPELINE MANAGEMENT
Opportunities in Act! are used to keep info on the sales of your products or services.  Track details such as probability of close lead source, status, and more.  Have a total over all view for every opportunity and control of your sales pipeline.

Manage your pipeline more effectively and intelligently with sales pipeline management tools.  In addition that helps you close deals faster and more often. Project revenue, adjust your strategy, and quickly focus your efforts with the Pipeline view.  Also featuring in-context KPIs and an interactive sales funnel.  As well as an actionable sales pipeline with drag-and-drop and advanced filtering.

Sales ProcessUse an out-of-the-box process or create a custom one for your sales process. You also can create multiple custom processes for different types of products or services.  As well as for different departments or divisions. Complete activities in each stage of the process and keep your sales moving to close.

DASHBOARDS AND REPORTS

Act! Premium Dashboards and Reports

CONFIGURABLE INSIGHT DASHBOARDS

See dynamic as well as visual snapshots of real-time metrics that cover productivity and performance.  Also sales pipeline health and win/loss analysis. In addition to other info contained in your database with interactive, graphical dashboards.

REPORTS & EXPORT TO EXCEL

Stay in the know with 50+ reports or create custom reports with the report designer. Export reports to Microsoft Excel, HTML, PDF, or email.  In addition Act! List Views have an Export to Excel feature.  This is where you also produce an Excel spreadsheet with the click of a button.

COMPANION MOBILE APP

Act! Companion Mobile App

STAY CONNECTED WITH THE ACT! COMPANION MOBILE APP

In addition have access to key Act! details from wherever you are with Act! Companion.  This native mobile app is designed for iPhone, iPad, and Android.  Act! Companion is also included in your Act! subscription and at no extra charge.

CONNECT LINK API

Act! Premium Act! Connect Link API

ACT! CONNECT LINK

Connect with hundreds of sought after apps.  Immediately extend the power and reach of Act! with the also included Act! Connect Link that uses Act!’s API.

 

First start with a few simple steps, then watch as Act! Connect moves info between Act! CRM and the apps of your choice. To illustrate let Act! Connect do the heavy lifting all while you enjoy the benefits of enriched data.

 

Check out the apps that connect to Act!:  https://zapier.com/apps/act-premium/integrations

ACT! VIDEO TRAINING

Act! Subscriptions Includes Act! Software Video Training

ACT! VIDEO TRAINING LIBRARIES ARE INCLUDED
The Act! Libraries are a great way to review the Act! program and functions.  Above all it is a good way to learn standard features and use. In addition videos are less than 5 minutes to keep them short and to the point.

 

The training videos are an easy way to learn. In fact video access and are available to all of your employees. Specifically anytime, anywhere, and on any device.

Why Choose Act! Premium Hosted CRM Software

Act! Premium with hosting services from Remote Tech Group, Act!’s #1 Hosting Provider, organizations can utilize Act! Premium in a mixed web and desktop environment without the infrastructure investment. You get the power of both CRM and Marketing Automation in one affordable platform. In addition with Act! Premium you get a feature-rich platform you can customize and make your own.

SOME FINE PRINT…

After Purchase Product Delivery

Act! Premium Hosted Purchase – After you place your order for the Act! Premium Hosted subscription we will start your account.  You will receive an email from sales@actplatinum.com when the account is ready for you to login.

If your purchase included the Upgraded Database we will upload the Upgraded Database to your Hosted account.  Once the Upgraded Database has been restored you will receive an email from sales@actplatinum.com that the database is ready for you to login.

Act! CRM Features

All features in the Free Act! Upgrade Custom Database are available for customers that purchase Act! Premium Hosted Subscription.

New Customers Only

The Free Act! Upgrade Custom Database is intended for New Act! Customers.  But if you are an existing Act! Customers please contact us for options and costs.

Data Import or Data to Migrate

Although Act! provides basic import tools within their products these are for self-service.  But if you need help with your import or have data to migrate let us know.  In addition to providing guidance we also offer data services for an added cost.  So please contact us to discuss your project and to then receive an estimate.