Act! CRM with eMarketingAct! Cloud Solution
Get your Customer Relationship Management (CRM) and Email Marketing in one integrated, powerful platform with Act!. Optimize your communications with prospects and customers to drive business growth.
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Act! CRM with eMarketing
Act! Cloud Solution

Act! CRM with Email Marketing – an Act! Cloud Only Solution

Product Details and Pricing

 

When proven CRM meets powerful Email Marketing, staying in front of your customers and prospects is easy! Act! CRM provides a great toolset to run and grow your business. The Act! CRM subscription products includes both CRM and Email Marketing at great pricing!

Act! CRM is an all-in-one sales and marketing platform that provides small and mid-sized companies with everything they need to run and grow their businesses.

Act! CRM optimizes all the ways you communicate with prospects and customers with the included Act! Email Marketing feature to maximize engagement and drive business growth. Engage contacts with response-driven nurture marketing campaigns – all sent to targeted lists in your Act! CRM automatically using criteria and triggers you define. Watch as the Email Marketing features turns real-time response metrics into actionable items – alerting you of new prospects, prioritizing your follow-ups, and delivering a composite view of customer engagement in a single solution.

Act! CRM Subscription Plans Include:

Basic CRM + eMarketing
  • Essentials

  • $15USD
  •  $15 Month/User ($180 billed annually)
    $22 Month/User ($22 billed monthly)

     

    INCLUDES:

    • Relationship & Task Management
    • Opportunity Management
    • Email Template Library & HTML Editor
    • Campaign Management
    • Standard Reports
    • Act! Companion Mobile App
    • Data Import Tool
    • 2Gb Cloud Storage
    • 2,500 Emails/mo
    • Digital Support

Full-featured CRM + eMarketing
  • Standard

  • $30USD
  •  $30 Month/User ($360 billed annually)
    $40 Month/User ($40 billed monthly)

     

    INCLUDES:

    • Everything in Essentials plus:
    • Office & Google Integration
    • Dynamic Groups
    • Dashboards & Analytics
    • Integration with Popular Apps
    • Team Management
    • 4Gb Cloud Storage
    • 10,000 Emails/mo
    • Digital and Phone
      Customer Support

Advanced CRM + eMarketing
  • Expert

  • $45USD
  • $45 Month/User ($540 billed annually)
    $55 Month/User ($55 billed monthly)

     

    INCLUDES:

    • Everything in Standard plus:
    • Advanced Sales Pipeline Management
    • Custom Sales KPIs
    • Custom Dashboards & Analytics
    • Advanced Customization
    • Custom Queries
    • 6Gb Cloud Storage
    • 25,000 Emails/mo
    • Digital + Phone + Priority Queuing Customer Support

Try Act! CRM Cloud Solution for Your Business with our Free Act! CRM Trial
Click here for more information.
Looking for the Act! Premium On-Premise (Self-Hosted) Product? Click here for more information.

ACT! CRM FEATURE COMPARISON CHART

CRM FEATURES

Act! CRM Features

Essentials

Standard

Expert

RELATIONSHIP & ACTIVITY MANAGEMENT

Customer Management

X

X

X

Task & Activity Management

X

X

X

Calendar

X

X

X

Notes & History

X

X

X

Companies

X

X

X

Relationship Timeline

X

X

X

Secondary Contacts

X

X

X

In-Context Maps & Web Info

X

X

X

Call List & Hot Leads

X

X

X

Notifications & Alerts

X

X

X

Act! Companion Mobile App

X

X

X

Welcome Page - User Dashboard

Standard* (1)

Standard* (1)

Custom

Mail Merge

--

X

X

GROUPS & SEARCH

Search & Lookups

X

X

X

Groups & Filters

X

X

X

Dynamic Groups

--

Standard* (2)

Custom

Advanced Queries

--

--

X

OPPORTUNITY & PIPELINE MANAGEMENT

Opportunity Management

X

X

X

Sales Process Management

X

X

X

Products & Pricing

X

X

X

Sales Pipeline Management View

--

--

X

Sales KPIs - Standard & Custom

--

--

X

Sales Opportunity Kanban Board

--

--

X

REPORTING & ANALYTICS

Reporting

X

X

X

Act! Insight -Dashboards & Analytics

--

Standard* (3)

Custom

INTEGRATIONS

Office - Export to Excel/Word

X

X

X

Outlook - Contacts/Calendar/Email

--

X

X

Google - Contacts/Calendar/Email

--

X

X

Act! Connect - Popular Apps Integration

--

X

X

ADMINISTRATION & CUSTOMIZATIONS

Preferences

X

X

X

User Management

X

X

X

Team Management

X

X

X

Layout Designer

--

X

X

Custom Fields

Partial* (4)

Partial* (4)

X

Custom Tables

$10/user/mo

$10/user/mo

$10/user/mo

PLATFORM & TECHNOLOGY

Data Import Tool

X

X

X

API

X

X

X

Cloud Storage

2Gb

4Gb

6Gb

Additional Cloud Storage (per 4Gb)

$5/mo

$5/mo

$5/mo

Private Cloud Option

Call for Details

Call for Details

Call for Details

*NOTES

(1) Excludes add/remove chart capabilities.

(2) Standard dynamic groups only; cannot create new dynamic groups.

(3) Standard charts and views only; cannot create new charts or views.

(4) Edit/delete only; cannot create new fields.

MARKETING FEATURES

Act! Marketing Features

Essentials

Standard

Expert

eMARKETING (Included in Plans)

Email Sends Per Month

2,500

10,000

25,000

Email Marketing

X

X

X

170+ Responsive Templates

X

X

X

Interactive Template Editor

X

X

X

Email Tracking & Metrics

X

X

X

Turnkey Campaigns

X

X

X

HTML Email Editor

X

X

X

Social Sharing

X

X

X

Landing Pages

X

X

X

Surveys

X

X

X

Drip Marketing

X

X

X

Visual Workflow Designer

X

X

X

Campaign Calendar

X

X

X

Deliverability & Compliance Tools

X

X

X

MARKETING AUTOMATION (Optional Packages*)

Marketing Automation to CRM Workflow

--

Packages A & B

Packages A & B

Response-driven Nurture Marketing

--

Packages A & B

Packages A & B

Asset Tracking

--

Packages A & B

Packages A & B

Advanced Lead Capture

--

Packages A & B

Packages A & B

Lead Management & Scoring

--

Packages A & B

Packages A & B

Event Marketing

--

Packages A & B

Packages A & B

Website Activity Tracking

--

Packages A & B

Packages A & B

Progresssive Profiling

--

Package B

Package B

A/B Testing

--

Package B

Package B

SERVICES & ADD-ONS

Per Additional 2500 Email Sends/mo

$10/mo

$10/mo

$10/mo

Additional Domain (per Domain)

$50/mo

$50/mo

$50/mo

SMS : Phone Number + 500 Sends/Mo

$6.25/mo

$6.25/mo

$6.25/mo

SMS : Per Additional 500 Sends/Mo

$5/mo

$5/mo

$5/mo

*NOTES

(Package A) $99/mo or $1,188/year per Account

(Package B) $149/mo or $1,788/year per Account

SUPPORT FEATURES

Customer Support Features

Essentials

Standard

Expert

CUSTOMER SUPPORT

Getting Started Webinars / Q&A

X

X

X

Self-Service Guides & Video Tutorials

X

X

X

Knowledgebase

X

X

X

In-Product Ticket Submission

X

X

X

Web Chat

X

X

X

Product Support by Phone* (5)

--

X

X

Product Support via Remote Access* (6)

--

X

X

Saturday Phone Support

--

X

X

Appointment Setting

--

X

X

Voicemail Call Back

--

X

X

Priority Queuing

--

--

X

Professional Services* (7)

$99/hr

$99/hr

$99/hr

*NOTES

(5) US: M F 7:00am 8:00pm Eastern; UK: 8:00am 8:00pm.

(6) As required based on Act! Support's Scope of Services.

(7) Each session is billed a minimum of one hour; no pro-rations or partial hour billing.

ACT! CRM PRODUCT FEATURES

(click on a TAB to see more details)

Act! Growth Suite - Act! CRM Rich Contact Management

Act_CRM_Groups_and_Companies_Feature (1)
Act! CRM Calendar and Activities Tracking
Act_CRM_Sales_Process_Feature
Act_CRM_Opportunities_Tracking_Feature
Act_CRM_Reports_Feature

Rich Contact Management

Keep rich contact details, emails*, documents, notes, history, activities, and more in one, easy to find place – the Act! contact record.

 

*Outlook or Google Requires Act! CRM Standard or Expert Subscription Level

Groups and Companies
Organize similar contacts into groups and companies to deliver targeted communications.

Calendar and Activity Tracking

Track and prioritize meetings and activities associated with your contacts to stay productive. Benefit from alerts that keep you on top of your customer commitments.

Sales Process

Manage opportunities using an out-of-the-box process or one you customize to meet your internal sales process. You can create multiple custom processes for different types of products or services, even for different departments or divisions. Complete activities in each stage of the sales process to keep deals moving.

Opportunities Tracking

Track probability of close, products, lead source, status, and more for every opportunity for total visibility and control of your sales pipeline.

Reports

Stay in the know with 50+ preconfigured reports or create custom reports with the report designer. Export reports to Microsoft Excel, HTML, PDF, or email.

Act! Growth Suite - Act! Marketing Automation Campaign Management

Act-Marketing-Automation-Visual-Workflow-Designer
Act! Marketing Automation - Effective Lead Capture
Act! Marketing Automation - Email Best Practices

Email Marketing
Create and send impactful email campaigns proven to drive sales to your Act! contacts.

 

170+ Responsive Templates
Get started with 170+ mobile responsive email templates that fit your industry, business, and communication style. Choose from a diverse library of promotional, transactional, webinar, and enewsletter email templates for building campaigns.

 

Interactive Template Editor
Edit existing or build your own mobile responsive email campaigns using the interactive template editor.

 

Email Tracking & Metrics
View real-time campaign metrics, covering opens, clicks, and comparative stats per campaign or company-wide against a time range you apply to understand the success of campaigns and improve your marketing strategy over time.

 

Turnkey campaigns
Quickly jumpstart your marketing efforts using turnkey, pre-built campaigns that make it easy to schedule and send sales promotions, prospecting emails, webinar or event invitations, welcome emails, recurring newsletters, and much more.

 

HTML Email Editor
Import and edit existing HTML campaign templates using the WYSIWYG email editor or build new HTML campaigns from scratch.

 

Social Sharing
Publish campaigns to social sites like Facebook, LinkedIn, and Twitter to engage your company’s social networks and expand your reach. Drive traffic to social networks with social buttons in the footer of your campaigns.

 

Landing Pages
Select from a categorized library of pre-built landing page templates or design and create your own with step-by-step guidance. Embed lead capture forms to grow your prospect database. New leads are automatically added to Act! once a form is completed.

 

Surveys
Create online surveys and polls using multiple question types, including radio buttons, sliders, ratings, and more to gather information about prospects and customers. Responses are mapped to fields in Act! automatically for richer prospect and customer profiles.

 

Drip Marketing
Build multi-stage drip campaigns using the visual workflow designer to send a series of automated campaigns or communications to prospects and customers. View email statistics and manage subscribers in each stage of your drip campaigns.

 

Visual Workflow Designer
Use the visual workflow designer, providing a graphical representation of your company’s communication flow, to easily build drip or nurture campaigns. Edit existing stages or add new ones from this intuitive workflow view.

 

Campaign Calendar
Know when campaigns are being sent with the marketing calendar, displaying planned campaigns in day, week, and month views. Filter by user, single send campaigns, or recurring campaigns. Drill into any campaign for more detail.

 

Deliverability & Compliance Tools
Rest-assured campaigns will reach inboxes, because Act! Marketing Automation is backed by an expert delivery team that helps you manage your company’s sender reputation, giving you outstanding delivery rates. Access numerous tools to help with GDPR compliance, spam analysis, managing opt-outs via the unsubscribe designer, and so much more.

Act! Growth Suite - Act! CRM Dynamic Sales Pipeline Management

Act_CRM_Insight_Dashboards_Feature
Act! Companion Mobile App
Act_CRM_Premium_Act_Connect

Dynamic Sales Pipeline Management*

Manage your pipeline more effectively and intelligently with new sales pipeline management tools that help you close deals faster and more often. Project revenue, adjust your strategy, and quickly focus your efforts with the new Pipeline view featuring in-context KPIs, an interactive sales funnel, an actionable sales pipeline with drag-and-drop, and advanced filtering.

 

*Feature Requires Act! CRM Expert Subscription Level

Insight Dashboards*

See dynamic, visual snapshots of real-time metrics covering sales productivity and performance, sales pipeline health, top performing products, win/loss analysis, and more with interactive, graphical dashboards – a valuable active subscriber benefit!

 

*Feature Requires Act! CRM Standard or Expert (customizable) Subscription Level

Act! Companion

Stay connected to key Act! details from wherever you are with Act! Companion, a native mobile CRM app designed for iPhone, iPad, and Android. Best part, Act! Companion is included in your Act! Growth Suite subscription at no extra charge!

Act! Connect*

Connect with hundreds of popular apps that extend the power and reach of Act! Growth Suite – a valuable subscriber benefit! Get started with a few simple steps, then watch as Act! Connect automatically moves info between Act! CRM and the apps of your choice. Let Act! Connect do the heavy lifting, while you enjoy the benefits of enriched customer data.

 

*Feature Requires Act! CRM Standard or Expert Subscription Level