Act! Premium Cloud Pricing | Act! CRM Authorized Partner
Act! Premium Cloud is CRM and Marketing Automation in a single integrated platform. Build lasting relationships and drive business growth.
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Act! Premium Cloud

Act! Premium Cloud – an Act! Cloud Solution

Act! Premium Cloud Product Details and Pricing

 

The Act! Premium Cloud products are perfect for Customers that have an existing Act! Database.  This includes New Customers that want our Free Upgraded Act! Database or one of our Vertical Industry Databases.  It is also for Customers that want additional features not available in the Act! CRM SaaS Cloud product.

 

Customer Relationship Management made easy.
Everything you need to market like a pro, turn leads into sales, and win raving fans for life.

Act! Premium Cloud is an all-in-one sales and marketing platform that provides small and mid-sized companies with what they need to run and grow their businesses.

Get organized—and get busy with Act! Premium Cloud

 

A place for everything and everything in its place.

You used to track emails in one system, sales deals in another.. the list goes on.  Now you have a place for everything related to your business. Your customer details, emails, notes, attachments, campaign results, and even industry-specific data are all organized and easily searchable.

 

Need the details from the office or on the road?

You’re covered with the Act! Companion Mobile App.  Want to work seamlessly with business apps like Outlook?  You guessed it, you’re covered there too.

 

Act! Premium Cloud has integrated Marketing Automation – Market like a pro

 

Powerful tools to attract business and promote your brand.

Need to get the word out about your business, but don’t know where to start?  It’s easier than you think! Send impactful emails that promote your products or services without a big budget or marketing expertise.

 

Act! Premium Cloud optimizes all the ways you communicate with prospects and customers

With the included Act! Email Marketing feature you will be able to maximize engagement and drive business growth.  Specifically engage contacts with response-driven nurture marketing campaigns.  Send to targeted lists from your Act! CRM automatically using criteria and triggers you define.

 

Watch as the Email Marketing features turn real-time response metrics into actionable items.  Namely, alert you of new prospects and create follow-ups, thus delivering a composite view of customer engagement in a single solution.

When CRM meets powerful Email Marketing, staying in front of your customers and prospects is easy! Act! CRM provides a great toolset to run and grow your business. The Act! Premium Cloud subscription products includes both CRM and Email Marketing at a great price!

 

Act! Premium Cloud Subscription Plans Include:

Cloud Only
  • Act! Premium Cloud

  • $30USD
  •  $30 Month/User ($360 billed annually)

     

    INCLUDES:

    • Full-Featured Cloud CRM
    • Basic Marketing Automation
    • API Connect Link
    • Companion Mobile App
    • 6GB Cloud Storage
    • Automatic Updates
    • Standard Support

Cloud with Windows Sync
  • Act! Premium Cloud w/Sync

  • $40USD
  • $40 Month/User ($480 billed annually)

     

    INCLUDES:

    • Full-Featured Cloud CRM
    • Desktop Syncing
    • Basic Marketing Automation
    • API Connect Link
    • Companion Mobile App
    • 6GB Cloud Storage
    • Standard Support

ACT! PREMIUM CLOUD FEATURE COMPARISON CHART

CRM FEATURES

CRM FEATURES

Act! Premium CRM Features

Cloud Only

Cloud w/Sync

RELATIONSHIP & ACTIVITY MANAGEMENT

Customer Management

X

X

Task & Activity Management

X

X

Calendar

X

X

Notes & History

X

X

Companies

X

X

Relationship Timeline

X

X

Secondary Contacts

X

X

In-Context Maps & Web Info

X

X

Call List & Hot Leads

X

X

Notifications & Alerts

X

X

Act! Companion Mobile App

X

X

Welcome Page - User Dashboard

X

X

Mail Merge

X

X

GROUPS & SEARCH

Search & Lookups

X

X

Groups & Filters

X

X

Dynamic Groups

X

X

Advanced Queries

X

X

OPPORTUNITY & PIPELINE MANAGEMENT

Opportunity Management

X

X

Sales Process Management

X

X

Products & Pricing

X

X

Sales Pipeline Management View

X

X

Sales KPIs - Standard & Custom

X

X

Sales Opportunity Kanban Board

X

X

REPORTING & ANALYTICS

Reporting

X

X

Act! Insight -Dashboards & Analytics

X

X

INTEGRATIONS

Office - Export to Excel/Word

X

X

Outlook - Contacts/Calendar/Email

X

X

Google - Contacts/Calendar/Email

X

X

Act! Connect - Popular Apps Integration

X

X

ADMINISTRATION & CUSTOMIZATIONS

Preferences

X

X

User Management

X

X

Team Management

X

X

Layout Designer

X

X

Custom Fields

X

X

Custom Tables

$10/user/mo

$10/user/mo

PLATFORM & TECHNOLOGY

Data Import Tool

X

X

API

X

X

Desktop Sync

$10/user/mo

X

Cloud Storage

6GB

6GB

Additional Cloud Storage (per 4GB)

$5/mo

$5/mo

MARKETING FEATURES

MARKETING FEATURES

Act! Premium Marketing Features

Cloud

Cloud w/Sync

BASIC MARKETING AUTOMATION (Included in an Act! Premium Subscription)

Email Sends Per Month

2,500

2,500

Email Marketing

X

X

170+ Responsive Templates

X

X

Interactive Template Editor

X

X

Email Tracking & Metrics

X

X

Drip Marketing (1)

Limited

Limited

Visual Workflow Designer

X

X

Campaign Calendar

X

X

Per Additional 2500 Email Sends/mo

$10/mo

$10/mo

Additional Domain (per Domain)

$50/mo

$50/mo

MARKETING AUTOMATION OPTIONAL PACKAGES - Includes Features Above PLUS:

Turnkey Campaigns

Packages S, C & A

Packages S, C & A

HTML Email Editor

Packages S, C & A

Packages S, C & A

Social Sharing

Packages S, C & A

Packages S, C & A

Landing Pages

Packages S, C & A

Packages S, C & A

Surveys

Packages S, C & A

Packages S, C & A

Team Management

Packages S, C & A

Packages S, C & A

Deliverability & Compliance Tools

Packages S, C & A

Packages S, C & A

Marketing Automation to CRM Workflow

Packages C & A

Packages C & A

Response-driven Nurture Marketing

Packages C & A

Packages C & A

Asset Tracking

Packages C & A

Packages C & A

Advanced Lead Capture

Packages C & A

Packages C & A

Lead Management & Scoring

Packages C & A

Packages C & A

Event Marketing

Packages C & A

Packages C & A

Website Activity Tracking

Packages C & A

Packages C & A

Progresssive Profiling

Package A

Package A

A/B Testing

Package A

Package A

*NOTES

(1) Basic tier limited to emails as only available activity type.

(2) Basic tier limited to 10,000 email sends per month (Included + Paid).

Select Plan (Package S) is $79/mo billed annually $948/year per Account

Complete Plan (Package C) is $199/mo billed annueally $2,388/year per Account

Advanced Plan (Package A) is $399/mo billed annueally $4,788/year per Account

SUPPORT FEATURES

SUPPORT FEATURES

Act! Premium Support Features

Cloud

Cloud w/Sync

CUSTOMER SUPPORT

Knowledgebase

X

X

Self-Service (FAQs, Guides & Videos)

X

X

Product Troubleshooting by Phone* (3)

X

X

Live Chat (3)

X

X

Support Ticket Submission

X

X

Getting Started Scheduled Call

Enhanced Support

Enhanced Support

How-to / Feature Guidance by Phone (3)

Enhanced Support

Enhanced Support

Priority Queuing

Enhanced Support

Enhanced Support

Voicemail Call Back

Enhanced Support

Enhanced Support

Appointment Setting

Enhanced Support

Enhanced Support

Saturday Phone Support

Enhanced Support

Enhanced Support

Act! Support Professional Services* (4 & 5)

$150/hr

$150/hr

*NOTES

ENHANCED SUPPORT IS AN ADDITIONAL $10/USER/MONTH BILLED $120/USER ANNUALLY

(3) US: M-F 8:30am 8:00pm Eastern

(4) As required based on Act! Support's Scope of Services, not available for Mac devices.

(5) Each session is billed a minimum of one hour; no pro-rations or partial hour billing.

Looking for the Act! Premium Self-Hosted Product?  Click here
Or for the Act! Premium Hosted Product?  Click here
Looking for the Act! CRM SaaS Cloud Product?  Click here
ACT! PREMIUM CLOUD PRODUCT FEATURES

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CONTACT MANAGEMENT

Act! Premium Hosted CRM Contact Management

RICH CONTACT MANAGEMENT
Keep the important details on your Customers and Prospects.  As well as anyone else you do business with.  In other words a central place to keep you and your team organized. 

 

You will also have all the standard Act! Premium CRM Features.  Namely Notes, Histories, Activities and Calendars, Documents, Secondary Contacts, as well as Relationships and more!  In addition the program has powerful search features.  So you will be able to find any data and in any place within the database.

NOTE: Image is our FREE Upgraded Database Contact View

GROUPS AND COMPANIES

Act! Premium Hosted CRM Data Segmentation with Groups and Companies

GROUPS AND LISTS ORGANIZE YOUR CONTACTS
With Act! Premium Software you create Groups as a way of organizing and managing your contacts.  The contacts within a group could have a specific tie such as an industry, region, product or a random association.  You also can define rules to add members to the Group. In addition the Marketing feature uses Groups for targeting your messages.

 

COMPANIES AND ACCOUNTS ORGANIZE YOUR CONTACTS
Companies let you track contacts linked with a company and provides other benefits for managing the information. In addition you can view the associated contacts, activities, notes, opportunities, and histories in a detailed view all on the Company record.

MARKETING AUTOMATION

Act! Premium Hosted Includes Marketing Automation

ACT! PREMIUM CLOUD INCLUDES THE BASIC ACT! MARKETING AUTOMATION PLAN

Optimize your customer journey. First from initial contact then to retention.  And finally build loyalty.  With email marketing outreach in each step.

 

Let the program do the work for you with campaigns.  All sent to targeted lists in Act!.  For instance campaigns are triggered based on rules you define.  Thus leading your contacts down a highly personal path.

 

Key Features: Email Marketing, Email Drip Marketing, Responsive Templates and an Easy to Use Template Editor

ACTIVITIES AND CALENDARS

Act! Premium Scheduling Activities with Calendars and Task List Views

CALENDARS AND TASKS KEEPS YOU ON TOP OF YOUR SCHEDULE

One of the key features of Act! is its ability to schedule and help you manage your day. Track and arrange meetings, calls and other activities associated with your contacts and thus stay productive.  In addition relate your tasks to one or multiple contacts, opportunities, companies and/or groups.  Also set alerts to keep you on top of your scheduled items.

EMAIL INTEGRATION

Act! Premium Hosted Includes Email Integration

EMAIL INTEGRATION CAPTURES YOUR INTERACTIONS
By integrating your Email program it lets you capture your emails to and from your contacts.  In fact this all happens by using your email as normal.  By using Outlook after sending or receiving an email Act! immediately keeps the details in the history of the contact record.  Even if the emails are deleted or moved from your email program.

 

In addition with Outlook or Google you and your team can use the powerful features such as syncing contacts, calendars, activities as well as inbound and outbound emails.

SALES PIPELINE

Act! Premium Dynamic Sales Pipeline

DYNAMIC SALES PIPELINE MANAGEMENT
Opportunities in Act! are used to keep info on the sales of your products or services.  Track details such as probability of close lead source, status, and more.  Have a total over all view for every opportunity and control of your sales pipeline.

Manage your pipeline more effectively and intelligently with sales pipeline management tools.  In addition that helps you close deals faster and more often. Project revenue, adjust your strategy, and quickly focus your efforts with the Pipeline view.  Also featuring in-context KPIs and an interactive sales funnel.  As well as an actionable sales pipeline with drag-and-drop and advanced filtering.

Sales ProcessUse an out-of-the-box process or create a custom one for your sales process. You also can create multiple custom processes for different types of products or services.  As well as for different departments or divisions. Complete activities in each stage of the process and keep your sales moving to close.

DASHBOARDS AND REPORTS

Act! Premium Dashboards and Reports

CONFIGURABLE INSIGHT DASHBOARDS

See dynamic as well as visual snapshots of real-time metrics that cover productivity and performance.  Also sales pipeline health and win/loss analysis. In addition to other info contained in your database with interactive, graphical dashboards.

REPORTS & EXPORT TO EXCEL

Stay in the know with 50+ reports or create custom reports with the report designer. Export reports to Microsoft Excel, HTML, PDF, or email.  In addition Act! List Views have an Export to Excel feature.  This is where you also produce an Excel spreadsheet with the click of a button.

COMPANION MOBILE APP

Act! Companion Mobile App

STAY CONNECTED WITH THE ACT! COMPANION MOBILE APP

In addition have access to key Act! details from wherever you are with Act! Companion.  This native mobile app is designed for iPhone, iPad, and Android.  Act! Companion is also included in your Act! subscription and at no extra charge.

CONNECT LINK API

Act! Premium Act! Connect Link API

ACT! CONNECT LINK

Connect with hundreds of sought after apps.  Immediately extend the power and reach of Act! with the also included Act! Connect Link that uses Act!’s API.

 

First start with a few simple steps, then watch as Act! Connect moves info between Act! CRM and the apps of your choice. To illustrate let Act! Connect do the heavy lifting all while you enjoy the benefits of enriched data.

 

Check out the apps that connect to Act!:  https://zapier.com/apps/act-premium/integrations

ACT! VIDEO TRAINING

Act! Subscriptions Includes Act! Software Video Training

ACT! VIDEO TRAINING LIBRARIES ARE INCLUDED
The Act! Libraries are a great way to review the Act! program and functions.  Above all it is a good way to learn standard features and use. In addition videos are less than 5 minutes to keep them short and to the point.

 

The training videos are an easy way to learn. In fact video access and are available to all of your employees. Specifically anytime, anywhere, and on any device.

SOME FINE PRINT…

After Purchase Product Delivery

Act! Premium Cloud Purchase – When you purchase the Act! Premium Cloud subscription we will receive notification from Act! and then contact you to verify if you want the Free Upgraded Database.   Likewise you can also send an email to sales@actplatinum.com with your account details. Upon confirmation we will upload the Upgraded Database to your account and send you an email letting you know it is ready for use.

Act! CRM Features

All features in the Free Act! Upgrade Custom Database are available for customers that purchase Act! Premium Cloud Subscription.

New Customers Only

The Free Act! Upgrade Custom Database is intended for New Act! Customers.  But if you are an existing Act! Customers please contact us for options and costs.

Data Import or Data to Migrate

Although Act! provides basic import tools within their products these are for self-service.  But if you need help with your import or have data to migrate let us know.  In addition to providing guidance we also offer data services for an added cost.  So please contact us to discuss your project and to then receive an estimate.