Act! Premium Cloud Pricing | Act! CRM Authorized Partner
Act! Premium Cloud is CRM and Email Marketing in one integrated, powerful platform. Optimize your communications with prospects and customers to drive business growth.
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Act! Premium Cloud

Act! Premium Cloud – an Act! Cloud Solution

Act! Premium Cloud Product Details and Pricing

 

The Act! Premium Cloud products are perfect for Customers that have an existing Act! Database.  This includes New Customers that want our Free Upgraded Act! Database or one of our Vertical Industry Databases.  It is also for Customers that want additional features not available in the Act! CRM SaaS Cloud product.

 

Customer Relationship Management made easy.
Everything you need to market like a pro, turn leads into sales, and win raving fans for life.

Act! Premium Cloud is an all-in-one sales and marketing platform that provides small and mid-sized companies with what they need to run and grow their businesses.

Get organized—and get busy with Act! Premium Cloud

 

A place for everything and everything in its place.

You used to track emails in one system, sales deals in another.. the list goes on.  Now you have a place for everything related to your business. Your customer details, emails, notes about your accounts, attachments, campaign results, and even industry-specific data are all organized and easily searchable.

 

Need the details from the office or on the road?

You’re covered with the Act! Companion Mobile App.  Want to work seamlessly with business apps like Outlook?  You guessed it, you’re covered there too.

 

Act! Premium Cloud has integrated Marketing Automation – Market like a pro

 

Powerful tools to attract business and promote your brand.

Need to get the word out about your business, but don’t know where to start?  It’s easier than you think! Send impactful emails that promote your products or services and look professional, without a big budget or marketing expertise.

 

Act! Premium Cloud optimizes all the ways you communicate with prospects and customers

With the included Act! Email Marketing feature you will be able to maximize engagement and drive business growth.  For instance engage contacts with response-driven nurture marketing campaigns – all sent to targeted lists in your Act! CRM automatically using criteria and triggers you define.

 

Watch as the Email Marketing features turn real-time response metrics into actionable items.  For instance it can alert you of new prospects and afterwards create your follow-ups, thus delivering a composite view of customer engagement in a single solution.

When CRM meets powerful Email Marketing, staying in front of your customers and prospects is easy! Act! CRM provides a great toolset to run and grow your business. The Act! Premium Cloud subscription products includes both CRM and Email Marketing at a great price!

 

Act! Premium Cloud Subscription Plans Include:

Cloud Only
  • Act! Premium Cloud

  • $30USD
  •  $30 Month/User ($360 billed annually)

     

    INCLUDES:

    • Full-Featured Cloud CRM
    • Basic Marketing Automation
    • API Connect Link
    • Companion Mobile App
    • 6GB Cloud Storage
    • Automatic Updates
    • Standard Support

Cloud with Windows Sync
  • Act! Premium Cloud w/Sync

  • $40USD
  • $40 Month/User ($480 billed annually)

     

    INCLUDES:

    • Full-Featured Cloud CRM
    • Desktop Syncing
    • Basic Marketing Automation
    • API Connect Link
    • Companion Mobile App
    • 6GB Cloud Storage
    • Standard Support

ACT! PREMIUM CLOUD FEATURE COMPARISON CHART

CRM FEATURES

CRM FEATURES

Act! Premium CRM Features

Cloud Only

Cloud w/Sync

RELATIONSHIP & ACTIVITY MANAGEMENT

Customer Management

X

X

Task & Activity Management

X

X

Calendar

X

X

Notes & History

X

X

Companies

X

X

Relationship Timeline

X

X

Secondary Contacts

X

X

In-Context Maps & Web Info

X

X

Call List & Hot Leads

X

X

Notifications & Alerts

X

X

Act! Companion Mobile App

X

X

Welcome Page - User Dashboard

X

X

Mail Merge

X

X

GROUPS & SEARCH

Search & Lookups

X

X

Groups & Filters

X

X

Dynamic Groups

X

X

Advanced Queries

X

X

OPPORTUNITY & PIPELINE MANAGEMENT

Opportunity Management

X

X

Sales Process Management

X

X

Products & Pricing

X

X

Sales Pipeline Management View

X

X

Sales KPIs - Standard & Custom

X

X

Sales Opportunity Kanban Board

X

X

REPORTING & ANALYTICS

Reporting

X

X

Act! Insight -Dashboards & Analytics

X

X

INTEGRATIONS

Office - Export to Excel/Word

X

X

Outlook - Contacts/Calendar/Email

X

X

Google - Contacts/Calendar/Email

X

X

Act! Connect - Popular Apps Integration

X

X

ADMINISTRATION & CUSTOMIZATIONS

Preferences

X

X

User Management

X

X

Team Management

X

X

Layout Designer

X

X

Custom Fields

X

X

Custom Tables

$10/user/mo

$10/user/mo

PLATFORM & TECHNOLOGY

Data Import Tool

X

X

API

X

X

Desktop Sync

$10/user/mo

X

Cloud Storage

6GB

6GB

Additional Cloud Storage (per 4GB)

$5/mo

$5/mo

MARKETING FEATURES

MARKETING FEATURES

Act! Premium Marketing Features

Cloud

Cloud w/Sync

BASIC MARKETING AUTOMATION (Included in Premium Subscription)

Email Sends Per Month

2,500

2,500

Email Marketing

X

X

170+ Responsive Templates

X

X

Interactive Template Editor

X

X

Email Tracking & Metrics

X

X

Drip Marketing (1)

Limited

Limited

Visual Workflow Designer

X

X

Campaign Calendar

X

X

Per Additional 2500 Email Sends/mo

$10/mo

$10/mo

Additional Domain (per Domain)

$50/mo

$50/mo

MARKETING AUTOMATION OPTIONAL PACKAGES - Includes Features Above PLUS:

Turnkey Campaigns

Packages S, C & A

Packages S, C & A

HTML Email Editor

Packages S, C & A

Packages S, C & A

Social Sharing

Packages S, C & A

Packages S, C & A

Landing Pages

Packages S, C & A

Packages S, C & A

Surveys

Packages S, C & A

Packages S, C & A

Team Management

Packages S, C & A

Packages S, C & A

Deliverability & Compliance Tools

Packages S, C & A

Packages S, C & A

Marketing Automation to CRM Workflow

Packages C & A

Packages C & A

Response-driven Nurture Marketing

Packages C & A

Packages C & A

Asset Tracking

Packages C & A

Packages C & A

Advanced Lead Capture

Packages C & A

Packages C & A

Lead Management & Scoring

Packages C & A

Packages C & A

Event Marketing

Packages C & A

Packages C & A

Website Activity Tracking

Packages C & A

Packages C & A

Progresssive Profiling

Package A

Package A

A/B Testing

Package A

Package A

*NOTES

(1) Basic tier limited to emails as only available activity type.

(2) Basic tier limited to 10,000 email sends per month (Included + Paid).

Select Plan (Package S) is $79/mo billed annually $948/year per Account

Complete Plan (Package C) is $199/mo billed annueally $2,388/year per Account

Advanced Plan (Package A) is $399/mo billed annueally $4,788/year per Account

SUPPORT FEATURES

SUPPORT FEATURES

Act! Premium Support Features

Cloud

Cloud w/Sync

CUSTOMER SUPPORT

Knowledgebase

X

X

Self-Service (FAQs, Guides & Videos)

X

X

Product Troubleshooting by Phone* (3)

X

X

Live Chat (3)

X

X

Support Ticket Submission

X

X

Getting Started Scheduled Call

Enhanced Support

Enhanced Support

How-to / Feature Guidance by Phone (3)

Enhanced Support

Enhanced Support

Priority Queuing

Enhanced Support

Enhanced Support

Voicemail Call Back

Enhanced Support

Enhanced Support

Appointment Setting

Enhanced Support

Enhanced Support

Saturday Phone Support

Enhanced Support

Enhanced Support

Act! Support Professional Services* (4 & 5)

$150/hr

$150/hr

*NOTES

ENHANCED SUPPORT IS AN ADDITIONAL $10/USER/MONTH BILLED $120/USER ANNUALLY

(3) US: M-F 8:30am 8:00pm Eastern

(4) As required based on Act! Support's Scope of Services, not available for Mac devices.

(5) Each session is billed a minimum of one hour; no pro-rations or partial hour billing.

Looking for the Act! Premium Hosted Product?  Click here
Or for the Act! Premium Self-Hosted Product?  Click here
Looking for the Act! CRM SaaS Cloud Product?  Click here
ACT! PREMIUM CLOUD PRODUCT FEATURES

(click on a TAB to see more details)

Act! Premium Cloud has Rich Contact Management

Act! Premium has Rich Contact Management

Keep rich contact details, emails, documents, notes, history, activities, social media updates, and more in one, easy to find place – the Act! contact record. In other words it keeps you and your employees organized.

With Act! Premium Cloud Use Groups and Companies to segment your database.

Utilize Groups and Companies in Act! CRM Classic

Organize similar contacts into groups and companies to segment your database. Above all for better data organization and to deliver targeted communications.

Act! Premium Cloud includes Marketing Automation

Act! CRM Classic includes integrated Marketing Automation

Optimize your customer lifecycle from initial engagement to retention and loyalty with email marketing outreach at each step.

 

Let Act! Marketing Automation do the work for you with marketing campaigns – all sent to targeted lists in Act! automatically. For instance campaigns are triggered based on criteria you define, thus leading recipients down a highly personalized path.

 

For example you can setup simple ad-hoc email blasts or drip marketing campaigns for one-off or single path communications as needed. 

 

Key Features: Email Marketing, Email Drip Marketing, Responsive Templates, Interactive Template Editor, Landing Pages, Surveys

Act! Premium CRM includes Calendar and Activities Tracking

Act! CRM Classic has Calendar and Activity Tracking

Track and prioritize meetings and activities associated with your contacts to stay productive. In addition benefit from alerts that keep you on top of your customer commitments.

Act! CRM Classic includes Opportunity Tracking

Opportunities Tracking

Track probability of close, products, lead source, status, and more for every opportunity.  In addition benefit from total visibility and control of your sales pipeline.

With Act! CRM Classic you can create your own Sales Process.

Sales Process

Manage opportunities using an out-of-the-box process or one you customize to meet your internal sales process.

 

For example you can create multiple custom processes for different types of products or services, even for different departments or divisions. Complete activities in each stage of the sales process and as a result keep deals moving.

Dynamic Sales Pipeline Management (EXPERT TIER)

Manage your pipeline more effectively and intelligently with the sales pipeline management tools that help you close deals faster and more often.

 

For instance you can project revenue, adjust your strategy, and quickly focus your efforts with the Pipeline view.  It also features in-context KPIs, an interactive sales funnel, an actionable sales pipeline with drag-and-drop, and advanced filtering.

Reports

Stay in the know with 50+ preconfigured reports or create custom reports with the report designer.  Export reports to Microsoft Excel, HTML, PDF, or email.

 

 In addition List Views have the 1 click Export to Excel feature for quick and easy reporting.

Insight Dashboards

See dynamic, visual snapshots of real-time metrics.  For instance sales productivity and performance, sales pipeline health, top performing products, win/loss analysis, and more with interactive, graphical dashboards.

Stay Connected

Act! Companion Mobile App
Act! CRM Classic includes the Act! Companion Mobile App

Stay connected to key Act! details from wherever you are with Act! Companion, a native mobile CRM app designed for iPhone, iPad, and Android. Best part, Act! Companion is included in your Act! CRM Classic subscription at no extra charge!

Act! Connect Link

Connect with hundreds of popular apps immediately extending the power and reach of Act! CRM Classic.

 

Get started with a few simple steps, then watch as Act! Connect automatically moves info between Act! CRM Classic and the apps of your choice. Let Act! Connect do the heavy lifting, while you enjoy the benefits of enriched customer data.

SOME FINE PRINT…

  • Delivery | When you purchase the Act! Premium Cloud subscription we will receive notification from Act! and then contact you to verify if you want the Free Upgraded Database.   Likewise you can also send an email to sales@actplatinum.com with your account details. Upon confirmation we will upload the Upgraded Database to your account and send you an email letting you know it is ready for use.
  • Features | All features in the Free Upgraded Database are available for customers that purchase the Act! Premium Cloud subscription.
  • New Customers Only | The Upgraded Database is intended for New Act! Customers.  For Existing Act! Customers please contact us for options and costs.
  • Data Import | Act! provides importing tools with their products for self-service.  However if you require assistance with your import we offer import services at an additional cost.  Please contact us to discuss requirements and to receive an estimate.