What is the difference between Act! CRM Products?

Act! software has a CRM Edition that has 2 product types; Act! Growth Suite and Act! CRM, both are available as Act! Hosted (Act! CRM Cloud) or Self-Hosted (Act! CRM Subscription) solutions. Act! CRM software provides the ability of having Windows, Web and Web Mobile access options; on-premise, cloud or hybrid – whichever is best for your organization. When comparing the CRM options it comes down to costs and deployment of the software.

So what is the difference between the Act! Growth Suite and Act! CRM software products? Marketing Automation

Compare Act! CRM Cloud (Act! Hosted) and Act! CRM Subscription (Self-Hosted)

Selecting either an Act! CRM Cloud or Act! CRM Subscription product, Act! CRM allows you to configure a deployment solution based on your organization’s needs. You have the ability to deploy via Windows on a local network or laptops with remote databases synchronizing to the central database. You also have the ability to deploy via Web and Web Mobile by including a web server and users will have real time access to the central database through their browser or mobile browser. Your organization can deploy Act! in a mixed environment (Windows and web) to support a varying set of user needs – including connected, disconnected, and offline access.

But what if you don’t have the IT infrastructure or personnel to support the deployment of the Act CRM software product? That is where Act! CRM Cloud comes in. Act! offers an annual subscription for their cloud service where they will host your central database and provide the Web and Web Mobile access for your users. You can also have an offline client (a remote database that is installed on a Windows machine), one offline client per cloud subscription, that synchronizes with the central database being hosted with Act!. An active Act! CRM Cloud subscription includes the central database hosting service, software use, Act! Technical Support and Act! software updates during the term.

Add Custom Tables to your Act! CRM – With Act! Custom Tables you can unlock the full potential of Act! using Custom Tables and Industry Templates. Custom Tables Manager provides maximum adaptability so you can bring complex data sets, unique businesses processes, and specialized industry practices together in Act! to manage your business. But unlike spreadsheets, you can associate individual table entries to Act! contacts, companies, groups, and opportunities for easy reference. Plus, you get the benefits of CRM to action on the data—create activities and to-dos, send follow-up emails, engage in informed sales conversations, and more.  Act! Custom Tables Add-On is available for both as an Act! Hosted or a Self-Hosted solution with a per user cost for the additional functionality.

SUBSCRIBE TO ACT! CRM TODAY!

With any of the Act! CRM products you have the option of paying  annually or every 2 years. An active subscription includes the software use, Act! Technical Support and Act! software updates during the term. The cost will be less over time with a 2 year subscription compared to an annual subscription. With subscription you renew at the end of your term (don’t worry, you will be sent reminders for the upcoming renewal) for another term and continue to use your software. If you fail to renew your subscription your software will stop working. Having an expired subscription does not mean you will lose your local database or files and you can easily activate the software again by renewing your subscription to continue the software use. Keep in mind if using the Act! hosting service there will be a limit to how long they will continue to have your data on their cloud servers for any lapsed subscription.

You can purchase the Act CRM Cloud Subscription products as well as Act! CRM Subscription products with current discounts and promotions from our ACT CRM eStore at www.actplatinum.com. If you have any additional questions please send us a Contact Us form.